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Product Support Coordinator

Due to the fact of RTL Hungary’s growth we are searching for our new colleauge as a
Product Support Coordinator.






  • Coordinating the full lifecycle (developments, testing, release and support) of RTL Hungary's VOD platform, apps and websites
  • Coordinating related developments with internal and external parties
  • Monitor infrastructure using information technology control tools and real-time reporting systems.
  • Participate in training of RTL Hungary's personnel
  • Cooperation with RTL Hungary's tech and IT teams
  • Ensuring the operation of the digital portfolio within the goals set by KPIs
  • Gathering, analyzing and prioritizing business needs
  • Breaking down business needs into actionable development ideas
  • Creating and maintaining test documentation, performing tests on the digital products
  • Establish relationships with customers to increase customer satisfaction



Required skills:


  • Bachelor's Degree in Informational Technology
  • 3+ years of experience in digital product initiatives, web and mobile application development
  • Understanding of A/B testing
  • Solid understanding of the Software Development Life Cycle
  • Ability to understand and engage with technical teams on highly complex projects
  • Ability to define and communicate solutions (both functional and technical components) and break them down into tactical deliverables
  • Proven execution of IT/Digital media projects
  • Foundational understanding of Lean/Agile methodologies
  • Technical aptitude to understand how the evolving features would affect the outcome of the user and advertiser experience.
  • Experience in the field of integrated systems and in system integration projects
  • Able to work autonomously, while still functioning in a team environment
  • Ability to adapt rapidly in a fast-moving environment with shifting priorities and the ability to react quickly, dynamically, and intelligently.
  • Fluent English
  • Detail and customer service-oriented
  • Analytical and inquisitive



Desired skills:


  • Understanding Digital Media Technologies, Web- and app development domains
  • Understanding of video streaming technology, products and market
  • Passionate understanding of the TV/On-demand marketplace and previously used this information to inform your work within structured processes focused on delivering market driven products
  • Experience in video streaming projects
  • Experience of working with IOS and/or Android applications
  • Experience of software engineering or an engineering-related discipline



What we can offer:


  • Comptitive salary
  • Hybrid working policy
  • Accident and life insurance
  • Healthcare package  
  • Language learning and other training possibilities
  • Possibility to attend sports and cultural  events
  • Career development



If you are interested in the position above, please send your resume and salary expectation via RTL career site until 31/05/2022.



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Company: M-RTL ZRT  

Country: Hungary 

State/Region: Budapest 

City: Budapest 

Postal Code: 1222 

Job ID: 197147

Date:  May 16, 2022

Budapest, BU, HU, 1222

Job Segment: Test Engineer, Testing, Digital Media, Software Engineer, Engineer, Engineering, Technology, Publishing

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