Strategic Alliances Manager

Are you looking for a high energy, strategic, and fast-paced position as a Strategic Alliances Manager?  Join Relias, the company changing lives throughout the world by helping healthcare organizations improve their clinical and financial outcomes!

For 11,000+ health care and human service organizations, Relias helps clients deliver better clinical and financial outcomes by elevating the performance of teams. We help organizations across the continuum of care get better at maintaining compliance, developing staff and promoting consistent, high-quality care. Our platform employs assessments to reveal specific gaps in skills and addresses them with personalized and engaging learning, choosing from 7,000+ online courses that meet accrediting board, state and federal requirements.  We are passionate about our products and our clients; what we deliver and the impact we have on the world is truly something you can be proud to represent.  Join us and make a difference.

WHAT CAN RELIAS OFFER YOU?

• Fantastic health and wellness benefits package, including an outstanding 401k match, a flexible PTO program, and a generous and inclusive parental leave policy. Additionally, Relias pays for the employee portion of the monthly healthcare premium!
• Flexible work environment with onsite and work from home options – you choose when you want to come into the office!
• Active Employee Resource Groups open to all employees!
• Comprehensive onboarding program – a great introduction to our company, customers and culture!
• Growth and career advancement opportunities!
  • 20%+ annual employee promotion and transfer rate
  • Multiple development program options – leadership development, professional development curriculums, and Nanodegree options in both technology and data science
  • Professional development gained from conference attendance and participation in organizations like NC Tech

The Strategic Alliances Manager is accountable for maintaining relationships with and managing the day-to-day activities for Relias’ largest and most strategic partners, as well as identifying opportunities for new partnerships that drive value to the business.

WHAT YOU’LL BE DOING: 

• Owning the relationships and day-to-day management of Partners, acting as liaison between Relias and the partner.
  • Proactively resolving any issues that arise with the partner.
  • Negotiating and managing Partnership Terms and Conditions in accordance with Relias’ Partnership Program standards.
  • Ensuring accurate reporting; working with the Finance team to confirm accurate payout calculations.
  • Monitoring and reporting on partner performance.
  • Continuously evaluating partnerships and making adjustments as needed to optimize business outcomes.
  • Managing renewal and termination process for current partners.
  • Conducting quarterly and annual partnership reviews.

• Working with Product Management and Corporate Development to identify potential partners who are aligned to Relias’ strategy and business objectives.
  • Staying up-to-date on industry trends and competitor strategies to help inform partnership approaches.
  • Identifying opportunities for partnership expansion in alignment with Relias’ strategy and goals.
  • Researching and evaluating new potential partners that align with company vision, objectives, and goals.
  • Collaborating with Product Management, Sales, and others to align partnership goals with company strategy.
• Other duties as assigned.

YOU’VE GOT WHAT IT TAKES IF YOU HAVE/ARE: 

• 5+ years of experience in a partner or client management or related role
• Intermediate knowledge of Microsoft Office tools (Outlook, Excel, PowerPoint, Word, etc.)
• Strong communication and interpersonal skills, along with the ability to establish and manage trusted relationships with senior business leaders
• Time management skills and ability to prioritize
• Demonstrated history of project management skills
• Demonstrated history of negotiation skills
• Strategic and data-driven thinker, capable of analyzing partner value and building business cases for partner benefits
• Hands-on, self-directed person who plans, prepares, and executes professionally
• Strong collaborator with the ability to work with a high degree of autonomy
• High energy, enthusiasm, and initiative
• Experience with SalesForce a plus
• Familiarity with Relias content and products a plus

EDUCATION REQUIREMENT (MINIMUM)

• Bachelors’ Degree

IN OFFICE REQUIREMENT:

Relias values collaboration and wants to ensure that our team members have opportunities to work with their teams regularly for professional development opportunities.  Our flexible hybrid work environment requires that you live in the state of North Carolina, within a commutable distance to our office (~1-hour commute).  You would be expected to work in our Morrisville, NC Headquarters approximately 30 days/quarter. 

Relias is an Equal Opportunity Employer and a Drug-Free workplace

Company: Relias LLC 

Country: United States of America 

State/Region: North Carolina 

City: Morrisville 

Postal Code: 27560 

Job ID: 271251