Manager, Accounts Receivable

Are you looking for a high energy, strategic, and fast-paced position as a Manager, Accounts Receivable?  Join Relias, the company changing lives throughout the world by helping healthcare organizations improve their clinical and financial outcomes!

For 11,000+ health care and human service organizations, Relias helps clients deliver better clinical and financial outcomes by elevating the performance of teams. We help organizations across the continuum of care get better at maintaining compliance, developing staff and promoting consistent, high-quality care. Our platform employs assessments to reveal specific gaps in skills and addresses them with personalized and engaging learning, choosing from 7,000+ online courses that meet accrediting board, state and federal requirements.  We are passionate about our products and our clients; what we deliver and the impact we have on the world is truly something you can be proud to represent.  Join us and make a difference.

WHAT CAN RELIAS OFFER YOU?

• Fantastic health and wellness benefits package, including an outstanding 401k match, a flexible PTO program, and a generous and inclusive parental leave policy. Additionally, Relias pays for the employee portion of the monthly healthcare premium!
• Flexible work environment with onsite and work from home options – you choose when you want to come into the office!
• Active Employee Resource Groups open to all employees!
• Comprehensive onboarding program – a great introduction to our company, customers and culture!
• Growth and career advancement opportunities!
  • 20%+ annual employee promotion and transfer rate
  • Multiple development program options – leadership development, professional development curriculums, and Nanodegree options in both technology and data science
  • Professional development gained from conference attendance and participation in organizations like NC Tech
  • Onsite 321 Coffee Shop providing free coffee and pastries to employees

The Manager of Accounts Receivable is responsible for leading the AR department to meet monthly and yearly collection targets while assisting with solving account issues and providing coaching and feedback to team members.

WHAT YOU’LL BE DOING: 
•    Lead the Accounts Receivable team, including providing ongoing feedback and coaching to Accounts Receivable Associates, as well as identifying and implementing continuous improvement measures 
•    Assist Accounts Receivable team and Sales team with solving complex account issues 
•    Assign, assist in resolving (if required), monitor and approve Internal Service Requests 
•    Approve client refund requests submitted by Accounts Receivable team 
•    Develops, implements, and maintains systems and processes for Accounts Receivable functions 
•    Participate in communication and documentation requests for third-party collections firm 
•    Conduct interviews and new hire onboarding with training as needed 
•    Other duties as assigned 

YOU’VE GOT WHAT IT TAKES IF YOU HAVE:
•    Bachelor’s degree
•    5+ years of hands-on accounts receivable and credit collections experience
•    2+ years people management experience 
•    Proficient knowledge of Accounts Receivable processes and systems
•    Skilled at customer service relations 
•    Strong problem-solving skills
•    Proficient with Microsoft Office (especially Excel)
•    Ability to coach and mentor direct reports
•    Strong interpersonal skills for both internal and external customers
•    Excellent verbal and written communication skills

IT WOULD BE NICE IF YOU HAVE:
•    Experience working with a major ERP system (i.e. Intacct, NetSuite, SAP)
•    Experience working with a major CRM system, preferably Salesforce
•    Bachelor’s degree in Accounting, Business Administration, or Finance
 

Relias is an Equal Opportunity Employer and a Drug-Free workplace

IN OFFICE REQUIREMENT:

Relias values collaboration and wants to ensure that our team members have opportunities to work with their teams regularly for professional development opportunities. Our flexible hybrid work environment requires that you live in the state of North Carolina, within a commutable distance to our office (~1-hour commute). You would be expected to work in our Morrisville, NC Headquarters approximately 30/40 days/quarter.

Company: Relias LLC 

Country: United States of America 

State/Region: North Carolina 

City: Morrisville 

Postal Code: 27560 

Job ID: 271313