Account Manager, Mid-Market (PAC)

Are you looking for a high energy, strategic, and fast-paced position as an Account Manager, Mid-Market (PAC)?  Join Relias, the company changing lives throughout the world by helping healthcare organizations improve their clinical and financial outcomes!

For 11,000+ health care and human service organizations, Relias helps clients deliver better clinical and financial outcomes by elevating the performance of teams. We help organizations across the continuum of care get better at maintaining compliance, developing staff and promoting consistent, high-quality care. Our platform employs assessments to reveal specific gaps in skills and addresses them with personalized and engaging learning, choosing from 7,000+ online courses that meet accrediting board, state and federal requirements.  We are passionate about our products and our clients; what we deliver and the impact we have on the world is truly something you can be proud to represent.  Join us and make a difference.

WHAT CAN RELIAS OFFER YOU?

• Fantastic health and wellness benefits package, including an outstanding 401k match, a flexible PTO program, and a generous and inclusive parental leave policy. Additionally, Relias pays for the employee portion of the monthly healthcare premium!
• Flexible work environment with onsite and work from home options – you choose when you want to come into the office!
• Active Employee Resource Groups open to all employees!
• Comprehensive onboarding program – a great introduction to our company, customers and culture!
• Growth and career advancement opportunities!
  • 20%+ annual employee promotion and transfer rate
  • Multiple development program options – leadership development, professional development curriculums, and Nanodegree options in both technology and data science
  • Professional development gained from conference attendance and participation in organizations like NC Tech

WHAT YOU’LL BE DOING: 

• Working with existing Post-Acute Care clients to facilitate renewals, upsell, and increase overall client retention
• Managing a territory to maximize the following attributes: price uplift, additional users, additional products, longer contract extensions, improved standardization of contract terms

• Working closely with a range of internal departments and management to determine and negotiate pricing and terms for renewing & upselling clients

• Working with the Contract Administrator and Finance to send out renewal quotes and negotiate renewal prices

 YOU’VE GOT WHAT IT TAKES IF YOU HAVE:

• 4+ years of experience in sales and account management, ideally in a Saas business 
• Bachelor's degree
• Prior experience interacting with customers
• Ability to multi-task in a fast-paced environment
• Proficient with Microsoft Office applications: Outlook, Word, and Excel
• Preferred experience with healthcare

IN OFFICE REQUIREMENT:

Relias values collaboration and wants to ensure that our team members have opportunities to work with their teams regularly for professional development opportunities.  Our flexible hybrid work environment requires that you live in the state of North Carolina, within a commutable distance to our office (~1-hour commute).  You would be expected to work in our Morrisville, NC Headquarters approximately 30 days/quarter. 

Relias is an Equal Opportunity Employer and a Drug-Free workplace

Company: Relias LLC 

Country: United States of America 

State/Region: North Carolina 

City: Morrisville 

Postal Code: 27560 

Job ID: 271239