eBook Operations Manager (12-month FTC)

We are seeking a dedicated and experienced eBook Operations Manager to oversee of our eBook team on an initial 12-month FTC.

This role serves as the primary point of escalation within the team for Publishing Operations senior management and key stakeholders across the business. As our eBook Operations Manager, you will ensure best practices in eBook production and distribution and lead initiatives to improve workflows and meet business requirements.

Key responsibilities:

• Provide pastoral care and support for the eBook Operations team.

• Act as the key liaison and escalation point within the eBook department for senior management

• Manage key stakeholder relationships across the Business.

• Implement and maintain best practices and workflows within the eBook team

• Coordinate work practices with the wider Publishing Operations department and other internal and external parties.

• Understand eBook Accessibility requirements and implement changes necessary to meet the European Accessibility Act 2025.

• Manage relationships with retailers and third-party suppliers to achieve operational excellence.

• Work closely with Production, Bibliographic & ONIX and Digital Sales teams

• Manage and support the eBook Technical team on technical issues and developments.

What you will bring

Essential criteria:

• Proven experience in eBook production and distribution.

• Strong leadership and team management skills.

• Excellent communication and stakeholder management abilities.

• Ability to implement and maintain best practices and workflows.

• Proactive and adaptable to change.

• Technical knowledge of eBook formats and distribution channels.

Application instructions

Please apply with your CV and cover letter outlining why you are the right candidate for the role by 11:59pm on Sunday 20th April. Please note that we intend to hold interviews after the Easter Break.

• Please note we are looking for someone to join the team as soon as possible, but we are also happy to accommodate a reasonable notice period for the right candidate.

• We anticipate a two-stage interview process which will include a virtual first-stage interview and in-person second stage interview. We are happy to discuss this further with you throughout the recruitment process.

Salary

£45,000 - £50,000 dependent on how your skills and experience align to the role, plus bonus and benefits.

What you can expect from us

Our people are the heart of our business, and we work hard to support a culture of responsibility and recognition.

Our benefits include:

• Financial – income protection, life assurance, childcare allowance

• Wellbeing – healthcare cash plan, critical illness cover, health checks

• Lifestyle – enhanced parental leave, tech scheme, free and discounted books

For our full benefits list please visit: https://www.penguinrandomhousecareers.co.uk/what-we-offer/

Our approach to hybrid working

We as a Production-focused team appreciate and thrive best with an open, collaborative, and supportive way of working in-person at our office in London 2-3 days p/week, and remotely outside of these moments. We are happy to discuss our hybrid working approach with you if invited to an interview.

About Penguin

We’re the UK’s largest publisher; made up of some 2,000 people and publishing over 1,500 books each year. Our doors are open to all kinds of talent. In a constantly evolving industry, we work hard to stretch the definition of the word publisher. Here, you’ll work with a breadth of talent who all play their part to make each of our books a success. Together, we make books for everyone because a book can change anyone.

The recruitment process

You can read about our recruitment process at https://www.penguinrandomhousecareers.co.uk/how-we-hire/

As a Disability Confident Committed organisation, we offer interviews to candidates with a disability who meet the essential criteria for the role, and opt-in on their application form. The essential criteria for this role are listed as part of the ‘What you will bring’ section. There may be times when the volume of applications means we cannot take all eligible candidates to interview.

We encourage you to tell us about any reasonable adjustments you may need by emailing PRHCareersUK@penguinrandomhouse.co.uk. Remember, you only need to share what you are comfortable to for us to support your request.

Please note, we are not able to accept agency CVs for this role. Any CVs sent speculatively will not be eligible for a fee.

Company: Penguin Books Limited 

Country: United Kingdom 

State/Region: London 

City: London 

Postal Code: SW11 7BW 

Job ID: 279062