eBook Coordinator (12-month FTC)

Are you passionate about digital content and the world of publishing?

We are seeking a dedicated and meticulous eBook Coordinator to join our eBooks team on a 12-month FTC.

As our eBook Coordinator, you will be the main point of contact for all eBook-content related queries across Penguin Random House. Your role will involve managing all eBook-only conversions, corrections and updates. You will also provide crucial support to our Production and eBooks teams, helping to ensure that every Penguin Random House eBook meets our high standards and is delivered on time.

Key responsibilities:

• Serve as the primary contact for all eBook content-related queries across divisions.

• Conduct quality checks on complex eBooks, such as illustrated titles and cookbooks, ensuring compliance with Penguin Random House eBook Guidelines.

• Perform quality checks on high-profile eBooks and spot checks across the eBook catalogue.

• Oversee front- and backlist eBook-only conversions, providing schedule and cost advice to our Editorial teams, including eBook bundles and samples.

• Implement corrections to backlist titles based on retailer feedback, customer complaints, or editorial requests.

• Manage eBook-only updates, both in-house and through outsourcing, including marketing updates, cover swaps, and reconversions of outdated EPUB files.

• Collaborate with the Customer Operations Manager to troubleshoot and resolve errors during weekly eBook deliveries.

• Assist with the implementation and rollout of technical and design specification updates in conjunction with the eBook Technical team.

• Facilitate the integration of new suppliers and conduct training sessions for Production and divisional teams as needed.

• Provide Production with the necessary resources and support to ensure timely delivery of all eBooks to the agreed specifications and quality standards.

What you’ll bring

While training will be given for this entry level position, familiarity with and enthusiasm for eBooks will stand you in good stead.  

On this occasion we’re looking for you to be: 

• Excellent with time management, personal organisation, and able to prioritise individual workload.

• Goal-oriented with a passion for managing processes through to completion.

• Able to contribute to process improvement and best practices.

• Capable of working to deadlines on multiple projects and proactively ensuring others meet these deadlines.

• A great team player.

• Skilled in building positive working relationships with a diverse range of people across the business and at different levels.

• An effective communicator, able to convey complex information clearly and understandably.

 About Penguin

We’re the UK’s largest publisher; made up of some 2,000 people and publishing over 1,500 books each year. Our doors are open to all kinds of talent. In a constantly evolving industry, we work hard to stretch the definition of the word publisher. Here, you’ll work with a breadth of talent who all play their part to make each of our books a success. Together, we make books for everyone because a book can change anyone. 

Our approach to hybrid working

We as a Production-focused team appreciate and thrive best with an open, collaborative, and supportive way of working in-person at our office in London 2-days p/week, and remotely outside of these moments. We are happy to discuss our hybrid working approach with you if invited to an interview.

Application instructions 

Please apply with your CV and cover letter outlining why you are the right candidate for the role by 11:59pm on Monday 25th November.

• Please ensure you include a cover letter, as it is a crucial part of our assessment process. The cover letter offers an opportunity to show how your experience and interests align with the role requirements. Typically, we expect the cover letter to be between 500 and 1000 words. 

• Please note we are looking for someone to join the team as soon as possible, but we are also happy to accommodate a reasonable notice period for the right candidate. 

What you can expect from us:

Salary: £27,500, plus bonus and benefits.  

Our people are the heart of our business, and we work hard to support a culture of responsibility and recognition. Our benefits include:

• Financial – discounted shopping, season ticket loan, rental deposit loan

• Wellbeing – healthcare cash plan, employee assistance, gym loan

• Lifestyle – taste card, tech scheme, free and discounted books

For our full benefits list please visit: https://www.penguinrandomhousecareers.co.uk/what-we-offer/

The recruitment process: You can read about our recruitment process at https://www.penguinrandomhousecareers.co.uk/how-we-hire/

As a Disability Confident Committed organisation, we're part of the offer an interview scheme. This is where disabled applicants who meet the essential criteria for the role can opt in to get to the next recruitment stage. There may be some situations where volume of applicants means we can't take all eligible candidates to interview.

We encourage you to tell us about any reasonable adjustments you may need by emailing PRHCareersUK@penguinrandomhouse.co.uk. Remember, you only need to share what you are comfortable to for us to support your request.

Please note, we are not able to accept agency CVs for this role. Any CVs sent speculatively will not be eligible for a fee.

Company: Penguin Books Limited 

Country: United Kingdom 

State/Region: London 

City: London 

Postal Code: SW11 7BW 

Job ID: 275561