Identity & Access Manager

 Are you passionate about digital security and ensuring seamless access to vital resources?

We are looking for an enthusiastic and dedicated Identity & Access Manager to join our dynamic Service Delivery team. In this pivotal role, you will oversee the strategies, processes, and tools that manage our digital identities and control access to our diverse systems and resources.

Reporting into our Head of Service Management and supporting a team of 3 Engineers, you will be in a critical management role to a friendly and welcoming team that enables the organisation to do their best work.

The role

You'll be at the forefront of provisioning user access and managing the user account lifecycle across both cloud and on-premise environments. As the strategic lead for our IDAM function, you will collaborate with Technology and Business stakeholders to guide and influence IDAM-related decisions, ensuring robust governance as we innovate and evolve our services. 

 Key responsibilities:

• Develop and maintain the Identity & Access Management (IDAM) strategy in line with Penguin’s Technology and Security goals.

• Identify and evaluate new IDAM technologies to boost security and efficiency.

• Establish and enforce IDAM policies to ensure compliance with regulations and internal standards.

• Oversee user identity lifecycle management, including provisioning, de-provisioning, and changes.

• Manage access control to ensure users have appropriate system and data access based on their roles.

• Administer IDAM solutions like directory services, SSO, MFA, and PAM.

• Ensure IDAM systems integrate smoothly with other technology and business systems.

• Lead and mentor a team of IDAM Engineers, fostering effective performance.

• Collaborate with Technology teams, business functions, and external partners for cohesive IDAM practices.

• Develop metrics to measure IDAM effectiveness and present regular reports to senior management.

• Identify and implement process improvements and automation in the IDAM domain.

• Stay updated with industry trends to continuously enhance our IDAM capabilities.

• Manage relationships with IDAM vendors to ensure their products meet our needs.

• Provide input on the procurement and implementation of IDAM tools and technologies.

What you’ll bring:

• Knowledge of Service Management Tools (ServiceNow) and processes like Incident, Problem, Change, and Request Fulfilment.

• Proficiency with IDAM tools and technologies such as Microsoft Active Directory, LDAP, and Okta.

• Proven ability to lead and manage a team of IDAM Engineers, with strong mentoring and coaching skills.

• Excellent verbal and written communication skills for conveying technical information to non-technical stakeholders and presenting IDAM strategies to senior management.

• Experience with SSO, MFA, and PAM solutions.

• Familiarity with access control models like RBAC, ABAC, and PBAC.

• Experience integrating IDAM solutions with enterprise systems (e.g., HR, ERP, CRM).

• Strong understanding of security protocols such as SAML and OAuth.

Our approach to hybrid working:

While our offices are places for you to connect, collaborate and celebrate with colleagues, having flexibility about where you work is just as important for doing your best work and for your wellbeing. So, we don’t have a one-size-fits-all approach when it comes to how we work in different teams across Penguin Random House UK.

This is a hybrid role, based in our offices in London with occasional travel to our Colchester office. We are happy to discuss hybrid working arrangements with you during your recruitment process.

About Technology

Following the successful completion of our recent technology, data and process merger, our Technology division is charging ahead with our strategic plan to amplify the voices of our organisation. This includes leveraging the potential of Cloud solutions, continuously enhancing our security measures, revitalising legacy applications, and enhancing our interactions with strategic partners and suppliers. Our Technology Division spans across two vibrant office locations in London and Colchester, where approximately 200 colleagues are dedicated to empowering our mission – we make books for everyone, because a book can change anyone.

We are also on a journey to create a workplace that is truly inclusive, empowering and equitable for all. Our recent successes have seen a significant increase in our division’s engagement and sense of belonging. We are committed to fostering an environment where every voice is valued and every individual has the opportunity to make a meaningful impact.

About Penguin: 

We’re the UK’s largest publisher; made up of some 2,000 people and publishing over 1,500 books each year. Our doors are open to all kinds of talent. In a constantly evolving industry, we work hard to stretch the definition of the word publisher. Here, you’ll work with a breadth of talent who all play their part to make each of our books a success. Together, we make books for everyone because a book can change anyone. 

Application process: Please apply with your CV by 11:59PM on Sunday 5th January. We anticipate a two-stage interview process which will include a virtual first-stage interview and in-person second stage interview. 

What you can expect from us:

Salary: £45,000 - £50,000 dependent on how your skills and experience align to the role, plus bonus and benefits.

Our people are the heart of our business, and we work hard to support a culture of responsibility and recognition. Our benefits include:

• Financial – income protection, life assurance, childcare allowance

• Wellbeing – healthcare cash plan, critical illness cover, health checks

• Lifestyle – enhanced parental leave, tech scheme,  free and discounted books

For our full benefits list please visit: https://www.penguinrandomhousecareers.co.uk/what-we-offer/

The recruitment process: You can read about our recruitment process at https://www.penguinrandomhousecareers.co.uk/how-we-hire/

As a Disability Confident Committed organisation, we're part of the offer an interview scheme. This is where disabled applicants who meet the essential criteria for the role can opt in to get to the next recruitment stage. There may be some situations where volume of applicants means we can't take all eligible candidates to interview.

We encourage you to tell us about any reasonable adjustments you may need by emailing PRHCareersUK@penguinrandomhouse.co.uk. Remember, you only need to share what you are comfortable to for us to support your request.

Please note, we are not able to accept agency CVs for this role. Any CVs sent speculatively will not be eligible for a fee.

Company: Penguin Books Limited 

Country: United Kingdom 

State/Region: London 

City: London 

Postal Code: SW11 7BW 

Job ID: 275096