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Collections Agent



Collections agents - Office or Home based -flexible holiday packages


OTE to £21,400


In addition to the Competitive salary + flexible holiday plans per year (including bank holidays) and staff discounts


The role involves speaking to our customers to achieve the best outcome by using your listening skills to establish financial circumstances and negotiating repayment plans that are both sustainable and affordable. 


Our ideal candidate will possess excellent listening and negotiating skills, showing empathy, tact and resilience. They will have experience working in a call centre/customer service environment, show ability to work to targets and be competent in IT (MS Office packages) and comfortable using different Client systems.


In addition to the basic salary of £19,469 with a monthly performance bonus and OTE of up to 21.6K we offer a comprehensive benefits package which includes 33 days annual leave, an employee discounts scheme at a host of retailers and an extensive learning catalogue of both professional and personal learning courses to develop your career within Arvato Financial Solutions.


Due to the nature of our business, we will require a clear DBS/CRB, financial check and full and satisfactory references.


If you feel you have the skills we need and want to be part of our growing business, we would love to hear from you.





Arvato is a trusted business outsourcing partner to the private and public sectors.

We have long-term partnerships with some of the most respected companies in the UK and globally, as well as innovative public sector clients.

We combine our expertise in business process outsourcing (BPO), financial solutions, customer relationship management, supply chain management, and public sector and citizen services to deliver innovative, individual solutions that help our clients to achieve their objectives. In the UK and Ireland, we employ over 4,000 people across more than ten locations. Internationally, arvato employs more than 66,400 people in over 270 subsidiaries across almost 40 countries worldwide. Our parent group Bertelsmann is the world’s most international media company with revenues of €16.4bn.


Company: Arvato Financial Solutions Limited 

Country: United Kingdom 

State/Region: Glasgow Area 

City: Glasgow 

Postal Code: G 

Job ID: 148167

Date:  13-Oct-2021

Glasgow, GLG, GB, G

Job Segment: Bank, Banking, Supply, Supply Chain Manager, BPO, Finance, Operations

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