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Responsible for managing assigned programs in support of business objectives to ensure account’s satisfaction with services. This responsibility encompasses a variety of activities that require consistent directing, planning, scheduling and tracking of tasks.

 

Your Tasks

  • Project Management: Document and obtain sign-off on project requirements.
  • Project Planning: Maintain and update the project plan, both internally and with the client.
  • Timely Delivery: Ensure quality production and timely delivery of the project.
  • Meeting Notes: Maintain detailed meeting notes and share them with the client.
  • Process Documentation: Create and maintain documentation to ensure smooth project execution, including during absences.
  • Corrective Actions: Address any issues proactively and issue corrective actions as needed.
  • Billing and Collections: Manage client billing and initial follow-up on collections.
  • Contract Knowledge: Ensure familiarity with contract details and have them readily accessible.
  • Project and Budget Management: Understand the project's scope and budget constraints.
  • Business Reviews: Conduct business reviews, including Cost Performance Indicators (CPIs).
  • Change Management: Handle change management processes effectively.
  • Estimate Projects: Provide estimates for new projects for submission to Account Managers (AMs).
  • Issue Management: Track and resolve issues, and close the loop with the client.
  • Internal Escalation: Manage internal escalations effectively.
  • Project Processes: Have a good understanding of back-end and collaborate with IT for their processes related to the project.
  • New Implementations: Oversee new implementations as part of the project.
  • Quality Check: Ensure that proofs and deliverables meet quality standards.
  • Identify Opportunities: Recognize and pursue opportunities to bring in additional Account Management support as needed.

 

Your Profile

  • High school diploma or equivalent, BS preferred, and PMP certification preferred
  • Detail-oriented, analytical with great management skills
  • Good written and verbal communication skills
  • Customer centric and team player
  • Self-starter (task initiative and is assertive)
  • Go to production floor/fulfillment center, as needed
  • Requires the use of office equipment such as copy machine, computer and calculator
  • Requires reaching up to 24 inches to grab necessary materials
  • Adaptability and willingness to be flexible to the demands of the business
  • Work is performed in office environment.

 

We Offer 

  • Salary: $82,000 - 89,000 per a year

  • Medical, Dental, Vision, Life Insurance, and Disability Pay. 

  • 401(k) with company matching up to 6%. 

  • Paid Time Off, including paid holidays. 

  • Flexible Spending Accounts. 

  • Voluntary benefits such as legal and financial assistance, pet insurance, and more. 

  • Employee Assistance Program. 

  • Ongoing employee development opportunities including tuition reimbursement, scholarships, and training. 

  • Commuter benefits. 

  • Employee engagement activities.   

  

 


Nearest Major Market: Los Angeles

Job Segment: Logistics, Project Manager, Supply Chain Manager, Supply Chain, Change Management, Operations, Technology, Management

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