The Operations Manager at Arvato manages daily production and distribution activities for the entire facility.  Responsible for achieving and maintaining safety, quality, reliability, and cost objectives. Has full responsibility and control over the front-end staff.

YOUR TASKS

• Execute all business review preparation, responsible for all action logs and items resulting from business reviews.

• Serve as key communication link between operations and all customers.

• Create or use existing metrics to verify operation is under control.

• Active management of production, quality, technical, and communication issues.

• Monitor/adjust process as needed to meet production schedules, due dates, priorities, shipping requirements, and volume peaks.

• Drive continuous improvement in all areas.

• Maintain production, quality, reliability, and safety requirements.

• Provide support and training of Company policy to employees.

• Work with engineering, operations, and client services to analyze new job requirements.

• Recommend measures to improve production methods, equipment performance, and product quality.

• Develop employees by conducting performance reviews and training as required.

• Hiring, evaluating, conducting disciplinary actions, and performance counseling.

• Monitoring time and attendance records.

• Perform assigned duties as directed by management.

YOUR PROFILE

• Experience developing, motivating, and leading cross functional teams.

• Customer service and operation experience.

• Proven leadership capabilities with ability to interact easily with individuals at all levels and functions, both within and outside the organization.

• Must be motivated, analytical, and articulate.

• Proactive in driving improvement processes.

• Excellent communication skills.

• Bachelor’s Degree or equivalent work experience required.

• Must possess ability to function in a high-pressure, fast-moving environment.

• Divided between office setting and operations environment.

WE OFFER

• Medical, Dental, Vision, Life Insurance, and Disability Pay.

• 401(k) with company matching up to 6%.

• Paid Time Off, including paid holidays.

• Flexible Spending Accounts.

• Voluntary benefits such as legal and financial assistance, pet insurance, and more.

• Employee Assistance Program.

• Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.

• Commuter benefits.

• Employee engagement activities.