Arvato is looking for a hands on, team-oriented Supply Chain Information Manager to join our team!  The Supply Chain Information Manager is responsible for facilitating the timely release of orders, monitoring and managing inbound supply chain information, and ensuring accuracy on Purchase Orders. In this role, you will have a high degree of interaction with the Engineering team within the Client to ensure the management of orders aligns with scheduled site upgrades or deployments. Furthermore, you will be required to monitor pick, pack, ship and delivery of goods from North America locations, and provide proactive management of the communication ensuring the latest information is available.  The ideal candidate will possess excellent communication and strong organizational skills and thrive in a fast-paced environment. 

Your Tasks

•    Monitor Bill of Material requirements and align stock availability.                                                             
•    Communicate with Client engineering, sourcing, and support teams to align and agree on Client specific solutions.
•    Use tools provided by Client to manage the addition and release of all orders in alignment with Engineer team's requested delivery dates.       
•    Use of Client communication tools to provide updates to delivery sites on status of all orders and to provide pre-alerts to delivery.   
•    Closely collaborating with the Warehouse to manage information around pick, pack and ship on-time.  
•    Closely working with End-Site to ensure delivery is completed as and when requested.
•    Track inbound stock to the Warehouse and plan in parallel the subsequent outbound shipments, ensure that all Client's stakeholders are kept informed of status.                     
•    Monitor on time delivery performance (daily, weekly etc.) and maintain issues log as required ensuring information available to feedback to Client.
•    Review daily delivery reports to manage exceptions until closed out with timely updates to Engineer Team.
•    Internal and external query management, meet agreed service level agreements on closing cases.  
•    Perform all administration duties, filing, queries, validate costs and attend/set up meetings in accordance with Client requirements.           
•    Problem-solve escalations and develop short-notice solutions to meet Client shipping and delivery requirements.
•    Shift: 9:30 AM - 6:00 PM; Overtime as needed.

   
             
Your Profile

•    At least 3 years of experience working in a Supply Chain management capacity
•    Must possess advanced Excel skills
•    Strong working knowledge of SAP strongly preferred

WE OFFER

• Medical, Dental, Vision, Life Insurance, and Disability Pay.

• 401(k) with company matching up to 6%.

• Paid Time Off, including paid holidays.

• Flexible Spending Accounts.

• Voluntary benefits such as legal and financial assistance, pet insurance, and more.

• Employee Assistance Program.

• Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.

• Commuter benefits.

• Employee engagement activities.