This role provides leadership and direction to both the Quality and Operations Teams regarding process effectiveness/efficiency, conformance to documented standards, and quality of operations output to meet or exceed customer requirements. This role leads the development and oversees the execution of product/process auditing plans to ensure compliance to all customer/regulatory requirements, and to continuously improve department and site-level performance metrics/KPIs.
Your Task:
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Oversee allocation of resources in coordination of Quality Team auditing activities.
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Administer daily tasks for Quality Department personnel
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Plan for manpower coverage daily/weekly to ensure all areas are properly staffed in accordance with Operations plan, including overtime, weekend, and holiday scheduling.
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Responsible for effectiveness of trouble shooting, RCCA, SPC analysis, and other process improvements to the Quality Team.
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Develop (P/D)FMEAs/Control Plans as applicable.
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Coordination and execution of Document Control activities at the site level.
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Ensure positive customer/supplier communication and relationships through interpersonal skills and application of depth of knowledge of program requirements.
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Lead cross-functional meetings and facilitate teams for execution of auditing and other quality department activities.
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Train Team Members on audit procedures, ensure audits are performed as scheduled.
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Provide leadership and decision-making abilities as a liaison to Operations team.
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Follow-up and accountability/coordination/problem-solving for corrective actions and internal audits.
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Communication, tracking, and data analysis of audit discrepancies.
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Response and reaction plan for escalations from Internal/External Customers/Operations Team and other departments as needed.
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Drive improvement plans relating to effectiveness/efficiency of Operation and Quality functions.
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Assists with Internal Audit scheduling, planning, and execution and assist with customer communications as needed.
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Provide Quality department representation/leadership to Operations Team.
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Identify needs and initiate creation of process documentation, including but not limited to, Work Instructions, PFMEAs, Control Plans, and Standard Work.
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Lead plant-wide efforts on continuous improvement/waste reduction/problem solving through task force (jishuken).
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Communicate potential problems to internal and external customers and make/implement recommendations for resolutions.
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Contribute and participate in the Quality Management System and the Environmental Management System to meet customer requirements and relevant international standards.
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Review and communicate Statistical Process Control (SPC) data; ensure action plans are in place where necessary.
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Ensure time management is properly managed/executed in the completion of all projects/duties.
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Assist with the needs of internal/external customers in addressing quality system requirements.
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Abide by all Corporate/site-specific polices including, but not limited to the following: Health and Safety, Quality and Environmental Systems, and Human Resources policies.
Your Profile:
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Candidates with a BS degree Community College courses in Quality related discipline; Quality Assurance Certificate (ASQ) preferred.
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Minimum 2 years’ experience in Quality position in manufacturing industry or related field; 2 years of direct supervision of employees. Must have experience in high volume/high mix operations.
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Proficient in the understanding and use of Statistical process control (SPC).
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Proficient in Microsoft Excel and other Office programs/applications.
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Familiar with the Occupational Health and Safety Act and Regulations.
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High level of time management and demonstrated ability to lead a large team.
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Vast knowledge of ISO9001 quality standards and procedures
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Six Sigma background/experience desired
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Demonstrated success managing new initiatives while meeting operating and budgetary requirements.
We Offer
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Medical, Dental, Vision, Life Insurance, and Disability Pay.
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401(k) with company matching up to 6%.
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Paid Time Off, including paid holidays.
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Flexible Spending Accounts.
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Voluntary benefits such as legal and financial assistance, pet insurance, and more.
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Employee Assistance Program.
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Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
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Commuter benefits.
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Employee engagement activities.
Nearest Major Market: Louisville
Job Segment:
Logistics, Six Sigma, Compliance, Supply Chain, QA, Operations, Management, Legal, Quality