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This role provides leadership and direction to both the Quality and Operations Teams regarding process effectiveness/efficiency, conformance to documented standards, and quality of operations output to meet or exceed customer requirements. This role leads the development and oversees the execution of product/process auditing plans to ensure compliance to all customer/regulatory requirements, and to continuously improve department and site-level performance metrics/KPIs. 

 

Your Task:  

 

  • Oversee allocation of resources in coordination of Quality Team auditing activities.  

  • Administer daily tasks for Quality Department personnel 

  • Plan for manpower coverage daily/weekly to ensure all areas are properly staffed in accordance with Operations plan, including overtime, weekend, and holiday scheduling. 

  • Responsible for effectiveness of trouble shooting, RCCA, SPC analysis, and other process improvements to the Quality Team. 

  • Develop (P/D)FMEAs/Control Plans as applicable. 

  • Coordination and execution of Document Control activities at the site level. 

  • Ensure positive customer/supplier communication and relationships through interpersonal skills and application of depth of knowledge of program requirements. 

  • Lead cross-functional meetings and facilitate teams for execution of auditing and other quality department activities. 

  • Train Team Members on audit procedures, ensure audits are performed as scheduled. 

  • Provide leadership and decision-making abilities as a liaison to Operations team. 

  • Follow-up and accountability/coordination/problem-solving for corrective actions and internal audits. 

  • Communication, tracking, and data analysis of audit discrepancies. 

  • Response and reaction plan for escalations from Internal/External Customers/Operations Team and other departments as needed. 

  • Drive improvement plans relating to effectiveness/efficiency of Operation and Quality functions. 

  • Assists with Internal Audit scheduling, planning, and execution and assist with customer communications as needed. 

  • Provide Quality department representation/leadership to Operations Team. 

  • Identify needs and initiate creation of process documentation, including but not limited to, Work Instructions, PFMEAs, Control Plans, and Standard Work. 

  • Lead plant-wide efforts on continuous improvement/waste reduction/problem solving through task force (jishuken). 

  • Communicate potential problems to internal and external customers and make/implement recommendations for resolutions. 

  • Contribute and participate in the Quality Management System and the Environmental Management System to meet customer requirements and relevant international standards. 

  • Review and communicate Statistical Process Control (SPC) data; ensure action plans are in place where necessary. 

  • Ensure time management is properly managed/executed in the completion of all projects/duties. 

  • Assist with the needs of internal/external customers in addressing quality system requirements. 

  • Abide by all Corporate/site-specific polices including, but not limited to the following: Health and Safety, Quality and Environmental Systems, and Human Resources policies. 

 

Your Profile: 

  • Candidates with a BS degree Community College courses in Quality related discipline; Quality Assurance Certificate (ASQ) preferred. 

  • Minimum 2 years’ experience in Quality position in manufacturing industry or related field; 2 years of direct supervision of employees. Must have experience in high volume/high mix operations.  

  • Proficient in the understanding and use of Statistical process control (SPC). 

  • Proficient in Microsoft Excel and other Office programs/applications. 

  • Familiar with the Occupational Health and Safety Act and Regulations.  

  • High level of time management and demonstrated ability to lead a large team. 

  • Vast knowledge of ISO9001 quality standards and procedures 

  • Six Sigma background/experience desired 

  • Demonstrated success managing new initiatives while meeting operating and budgetary requirements. 

 

We Offer             

  • Medical, Dental, Vision, Life Insurance, and Disability Pay.  

  • 401(k) with company matching up to 6%.  

  • Paid Time Off, including paid holidays.  

  • Flexible Spending Accounts.  

  • Voluntary benefits such as legal and financial assistance, pet insurance, and more.  

  • Employee Assistance Program.  

  • Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.  

  • Commuter benefits.  

  • Employee engagement activities.  

  

 

 

 


Nearest Major Market: Louisville

Job Segment: Logistics, Six Sigma, Compliance, Supply Chain, QA, Operations, Management, Legal, Quality

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