Salary: £42,790.80
Location: Hams Hall
Hours:

As an Operations Manager, you'll be responsible for leading, training, motivating, and managing the operational team to ensure optimal performance for Arvato and our customers.

Your Tasks

• Leading and managing and team to achieve and exceed SLAs
• Ensure health, safety, and welfare in line with legislation 
• Distributing work orders and ensuring the workload of the employees
• Steering, coordinating, and implementing processes as well as planning the daily business activities 
• First point of contact for all process and technical faults and forwarding of reports to the involved departments
• Identifying issues or problems and initiating corrective measures and success control
• Working in the SAP system
• Collaborate with the Workforce planner to ensure resource planning and processes are delivered in line with budgets, forecasts, and clients' requirements.
• Participating in resource planning (staff and infrastructure)
• Creating and evaluating reports
• Ensuring the quality and service level specifications 
• Lead continuous improvement initiatives to improve operational processes, warehouse layout, and systematic improvements by empowering and engaging the teams to deliver excellence.
• Develop your team to ensure they have the right skills, competencies, and behaviors to achieve their career potential and business results.  
• People management activities

Your Profile 

Someone who has the ability and desire to lead and motivate a team and has knowledge of Warehouse Management Systems. Thrives on working in a fast-paced and pressurised environment, being reliable and punctual, and having a flexible approach to work. You will be energetic and enthusiastic with a results-driven, continuous approach. Excellent communication and customer engagement skills will be key as there will be regular interaction with the customer.

We Offer 

• 25 days plus usual 8 days public bank holidays annual leave with the option to purchase up to an additional 5 days  
• Pension contribution 
• A life assurance policy that pays out 4 x Salary  
• Employee Assistance Programme that provides you with confidential support, information, and advice to help you 
• Employee Discount Scheme through Benefit Hub
• Free car parking