Take your next career step with us as a Servicedesk Employee and develop professionally and personally with a steep learning curve. At our location in Heijen, you will further advance the IT division and experience the exciting world of our international supply chain solutions, first hand. Become part of an innovative and dynamic company that sees quality and performance as key factors for success.

We’re on it! Are you on it?

Our belief is that our company mindset should align with your personal mindset. Let’s see if we are a match. Do you dare to take the initiative, and do you always look for opportunities? Are you willing to commit & deliver to take responsibility for your job? Do you have the constant ambition to go that extra mile for your customers and colleagues? And are you a true team player, as we act as one team, one company? Four times ‘yes’? Then we are the right company for you!  

YOUR TASKS
 

• First point of contact for both internal and external clients within the ICT team.
• Recording requests and answering 70% of regular ICT inquiries, with referral of unanswered cases to the appropriate department or supplier.
• Solving issues on-site by regularly visiting different departments.
• Responsible for setting up and installing end-user hardware and software, as well as performing minor standard Changes and Service Requests.
• Based in Heijen, with occasional presence at locations in Venlo and Venray.
• Providing effective and service-oriented support to ensure colleagues can perform their work unhindered, with a focus on monitoring progress, accessibility, and customer friendliness.

YOUR PROFILE
 

• Curiosity to solve technical problems and support end users.
• Strong skills in both independent work and teamwork, with taking initiative and precision as key points.
• Completed MBO ICT education and knowledge of the latest Windows and Office suite.
• Familiarity with Microsoft Active Directory and preferably possession of Microsoft certifications, with knowledge of TOPdesk as a plus.
• Experience with remote support activities and Microsoft network support.

WE OFFER
 

• Between €2.404,- and €3.867,-. We top it off with a fully paid retirement plan, discounted gym memberships.
• Additional – time for time arrangement and bonus
• 25 paid vacation days, possibility to extend these to 28 vacation days
• Versatile working environment with creative freedom, flat hierarchies and an open corporate culture
• Opportunity to accompany the development of one of the most modern logistics centers in Europe from the very beginning and to quickly take on responsibility
• Very good development opportunities at a growing logistics location