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Head of Demand Operations (f/m/d)


Location: Cologne or Hamburg 


We are shaping the future of television. As a subsidiary of Mediengruppe RTL with a wide office network throughout Europe, smartclip is the leading technology specialist for data-driven video advertising. Headquartered in Hamburg, we offer state-of-the-art technology solutions for TV broadcasters in Germany and Europe. At smartclip, we build the future of TV advertising, enable branded distribution channels, create innovative advertising solutions for interactive user experiences and optimize performance metrics such as media efficiency, reach, and audience accuracy.
Welcome to the world of Total Video, welcome to smartclip!

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For our Central Demand Operations team we are looking for a Head of Demand Operations (f/m/d). Our central team works for all smartclip markets and typically focuses on topics that help grow revenue in multiple markets. You will be heading the Central Operations team that focuses on the consultancy, planning and execution of online video campaigns. Important focus areas are  programmatic (RTB), direct bookings (IO) and Addressable TV (ATV) operations. 

In this role you have deep knowledge of our systems and a good understanding of the online advertising industry. You combine your analytical, technical and commercial skills with deep knowledge of our portfolio, to act as an expert to secure best in class Ad Operations, consultancy, and support. 

•    We are the primary operations and support channel for our internal and external sales units. You are experienced in operating and optimizing multi market programmatic, IO and Addressable TV campaigns 
•    With more than 5 years of platform-, campaign-, and commercial knowledge, you will consult and support teams and clients to create the best setup to secure scalable and successful campaign delivery. 
•    Technical integration of ad campaigns via booking/ad server systems and quality assurance 
•    Our team members are trained on all topics the team is covering, everybody with their own expertise. 
•    Your team will be responsible for 1st level customer and partner care, and technical support 
•    Creation of evaluations and reports for internal and external use 
•    Responsibility for Ad Operations projects 
•    Responsibility for continuous improvement of services provided by the team and the related processes.
•    You are the main operations business stakeholder to our product development teams.

Requirements and qualifications:

This is an individual contributor role requiring strong commercial, product and technological knowledge and a consultative approach. 

•    You have experience in leading a media operations team of +/- 6 people.
•    Commercial or technical degree or equivalent qualification, ideally in a media-related subject and over 5 years experience in online media with a focus on operations and / or campaigns management. 
•    A good knowledge of the online advertising industry with a keen interest in online advertising and the new media 
•    Technical know-how and an affinity with internet technologies 
•    Works autonomously, diligently and reliably 
•    Ability to engage in and proactively collaborate with a dynamic team 
•    Strong organizational skills with the ability to work with multiple internal and external teams. 
•    Proven ability to operate effectively in a fast-paced, international environment. 
•    Good communication skills in English, written and verbally. Any additional language (German, Dutch, Italian, Spanish) is a big plus. 


Our benefits:

  • Whether Mac, Windows or a specific tool, you will receive your state-of-the-art work tools with top equipment
  • High degree of flexibility – parents with small children are also welcome, because we understand that flexible solutions are especially important here
  • Interesting projects using the latest technologies with plenty of scope for personal design and development
  • A wide range of training opportunities, both personal and professional, that are tailored to you
  • Appropriate and attractive salary
  • Modern office space with the possibility to work from the home office
  • Company social benefits, such as discounted fitness offers, JobRad, fresh fruit and drinks and joint company celebrations
  • Collegial and pleasant working atmosphere in a competent team


smartclip is committed to creating a diverse and inclusive environment. All qualified applicants will receive consideration for employment without regard to race, ethnicity, nationality, age, gender, gender identity, religion, sexual orientation, disability, or any other diverse characteristics.


HR Contact

Christian Osterhues

Executive Director Europe I Human Resources



Company: smartclip Europe GmbH 

Country: Deutschland 

State/Region: Nordrhein-Westfalen 

City: Köln oder Hamburg 

Postal Code: 50679. 20457 

Job ID: 247764

Datum:  05.12.2022

bundesweit, NW, DE, 50679. 204

Jobsegment: Operations Manager, Technical Support, Advertising, TV, QA, Operations, Technology, Marketing, Creative, Quality

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