PMO Coordinator

PMO Coordinator
Salary 23,988 (including Benefits)


Arvato requires a suitably experienced PMO Coordinator to work within a PMO team supporting major projects and programmes.


You must have an excellent track record of coordination roles having provided these services previously either on projects and programmes or within a PMO directly. The role requires an excellent co-ordinator with good management skills and attention to detail, preferably with experience of document management and Microsoft SharePoint, in order to ensure the integrity of the programme.


This role will work within the Programme Management Office providing services for projects within the programme and will require regular travel and flexibility to work from other company locations.

Responsibilities will include:


•    Working across the key Programme work streams as required to provide support during key Project activities.
•    Ensure deliverables are tracked and managed through the project lifecycle and that they are appropriately authorised
•    Ensure effective quality management is in place by supporting Quality Reviews throughout the project lifecycle
•    Attend various project and programme meetings taking detailed minutes and recording actions
•    Monitor completion of meeting actions and ownership through to completion 
•    Liaising with internal colleagues and external suppliers during meetings and follow-ups
•    Support the wider team and business in the administration of the Programme and Project Management Tool - Clarizen
•    Assist PMO lead with defining, refining and improving PMO processes and continuous improvement
•    Maintain and update various project/programme documents and logs as required
•    Assist the PMO colleagues in maintaining and updating PMO process documents
•    Assist in the coordination of the SharePoint site used by the PMO and Programme, including document management
•    Assist in the preparation of reports, presentations and other documents as required
•    Other general PMO activities as required


Essential experience:


•    Experience of working in a similar role within projects and programmes
•    Proven ability to build and maintain relationships with colleagues
•    Diligent with strong attention to detail and willingness to take responsibility
•    Proven ability to support the delivery of significant change whilst maintaining strong client and internal relationships
•    Experience of following defined processes within a governance framework and/or a PMO
•    Proven ability to perform consistently too tight timescales and with a high degree of visibility
•    Attention to detail and a careful, methodical approach to all aspects of work
•    Strong communicating and influencing skills at all levels
•    Excellent MS Office skills and experience




•    SharePoint administration experience
•    Document management experience
•    Awareness of PRINCE2 or similar project management methodologies
•    Awareness of the public sector and/or BPO market


Arvato is an equal opportunities employer, embracing diversity in the workplace. 
We do not accept unsolicited agency applications. We have a strict PSL please accept our wishes 
Due to the anticipated high number of applications to be received, unfortunately, we are only able to respond to shortlisted candidates. If you have not had a response from us within 14 days, please consider your application unsuccessful.


Arvato is a trusted business outsourcing partner to the private and public sectors.

We have long-term partnerships with some of the most respected companies in the UK and globally, as well as innovative public sector clients.

We design, deliver and differentiate customer service on behalf of some of the world’s most respected brands. Arvato CRM Solutions has approximately 45,000 people at more than 100 customer service centres in 27 countries speaking 35 languages. It is a part of Arvato, the world’s third largest business process outsourcing (BPO) provider that provides customer services, supply chain solutions, financial services, and IT solutions, and has total revenues of €3.8 billion (FY2016). Arvato is a division of Bertelsmann.

We are driven by technology, differentiated by experience, and powered by people. We are an equal opportunities employer, embracing diversity in the workplace.



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