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Date: Dec 9, 2017

Location: Louisville, KY, US, 40219

Status: Open Position

Company: Arvato Digital Services LLC 

Requisition ID: 12110

Company Summary:

At arvato, we measure our success through the successes of our customers. Our DNA is built upon Customer Obsession, Ownership and Continuous Improvement (Hustle). We achieve our goals by means of experience, state-of-the-art technologies, creativity, passion and a commitment to quality, innovation and having fun! Come and join our team today!



Position Summary:

Influencer with extensive reverse logistics knowledge. This role will encompass end to end supply chain management and pro-active resolution of roadblocks to success. Individual will be proficient in internal processes both systematic and operational and all external factors related to the client.  Strong communicator who has the ability to operate on a strategic level but also has the ability to ensure all task related activities are executed flawlessly. Accepts accountability for the success of the account on an operational and financial level.


Overall Responsibilities:                                                                                                                               


  • Strategic account planning, project management & process optimization  
  • Serve as a liaison between company, customer and clients end customer
  • All aspects of reporting, data mining and relevant analytics
  • Responsible for all pricing activities, account efficiencies and account profitability.
  • Prompt Issue resolution and effective communication internally and externally
  • End to end order management and Inventory integrity
  • SME in system transactions and system architecture
  • Host visits, Manage Business Reviews and Client Presentations
  • Manage and coach direct reports
  • Challenge the status Quo and keep constant with market and industry best practice.


Job Requirements:

  • 3+ years of strategic Account Management and Personnel Management
  • SAP super user level
  • Previous experience in managing an account P&L
  • Strong communicator and influencer
  • Returns Industry experience
  • Supply change process knowledge







Physical Demands & Work Environment: 

  • Must be able to sit, talk, and listen for long periods of time
  • Must be able to stand, walk, and reach periodically
  • Must be able to lift and/or move up to 10 pounds
  • Must be stress resilient
  • Must be able to work under pressure generated by deadlines and peak workload periods
  • Bright temperature controlled office environment
  • Noise level is usually quiet

About our company:
Arvato - the spirit of solutions!

We at Arvato provide a comprehensive range of services and solutions to our business partners in the consumer electronics, high-tech, telecommunication, networking and industrial sectors. With more than five decades of experience and our global footprint we create value for our customers and ensure that they are well equipped for the challenges of their markets.

Arvato is a part of Arvato AG/ Bertelsmann, an internationally networked outsourcing provider. More than 65,000 employees design and implement solutions for all kinds of business processes across integrated service chains, for business customers from around the world. Its portfolio includes all services related to the creation and distribution of printed materials and digital storage media, as well as data management, customer care, CRM services, supply-chain management, digital distribution, financial services, professional and custom IT services, and the direct-to-customer distribution of educational media. Arvato is a wholly-owned subsidiary of Bertelsmann SE & Co. KGaA.

Nearest Major Market: Louisville

Job Segment: Telecom, Telecommunications, Logistics, Service Manager, ERP, Technology, Operations, Customer Service