Share this Job

Date: Dec 11, 2017

Location: Louisville, KY, US, 40229

Status: Open Position

Company: Arvato Digital Services LLC 

Requisition ID: 10926

 

https://performancemanager5.successfactors.eu/doc/Bertelsmann/Logo.jpeg

At arvato, we measure our success through the successes of our customers. Our DNA is built upon Customer Obsession, Ownership and Continuous Improvement (Hustle). We achieve our goals by means of experience, state-of-the-art technologies, creativity, passion and a commitment to quality, innovation and having fun! Come and join our team today!

 

Responsibilities:

  • Day to day supervision of inbound returns team
  • Developing and using returns data to identify opportunities for improvement
  • Working with internal stakeholders, suppliers, and the fulfillment center to design processes and ensure a great returns experience for our customers
  • Anticipating problems and recommending solutions
  • Hiring additional staff as needed

  

Skills/Requirements

  • 3-5 years of experience in a fast-paced, deadline-driven environment
  • Bachelor’s degree
  • Strong analytical skills, including extensive knowledge of MS Excel
  • Attention to detail
  • Creative problem solver
  • Self-starter able to work independently and communicate clearly with all levels within the Company
  • Prior returns experience preferred

About our company:
Arvato - the spirit of solutions!

We at Arvato provide a comprehensive range of services and solutions to our business partners in the consumer electronics, high-tech, telecommunication, networking and industrial sectors. With more than five decades of experience and our global footprint we create value for our customers and ensure that they are well equipped for the challenges of their markets.

Arvato is a part of Arvato AG/ Bertelsmann, an internationally networked outsourcing provider. More than 65,000 employees design and implement solutions for all kinds of business processes across integrated service chains, for business customers from around the world. Its portfolio includes all services related to the creation and distribution of printed materials and digital storage media, as well as data management, customer care, CRM services, supply-chain management, digital distribution, financial services, professional and custom IT services, and the direct-to-customer distribution of educational media. Arvato is a wholly-owned subsidiary of Bertelsmann SE & Co. KGaA.


Nearest Major Market: Louisville

Job Segment: Telecom, Telecommunications, Logistics, Supply Chain Manager, Supply, Technology, Operations