Global Operations Manager (m/f/d)

Everything we do, starts with you. Together with you, we build the most human-centric fintech. To enable everyone’s future financial growth.

We are looking for a

Global Operations Manager (m/f/d)

(permanent, full-time) Join our team at our location in Berlin, Münster, Verl or Baden-Baden – flexible working conditions are available

What will be your challenge in the role:

• You delight our most strategic international clients and their customers by delivering an excellent service
• You increase our efficiency by ensuring globally harmonized operations that continuously meet the agreed service level
• You identify, align and implement best-practice processes across our global operations
• You manage, measure and report on our operational performance and communicate the results to our clients
• You act as operational key point of contact for our clients
• You work with technical teams to understand basic system setups and ensure smooth data exchange between different systems

What you need to succeed in the role:

• You have several years of process management, operations and / or client management experience in an international environment
• You have a deep process knowledge and understanding as well as superb analytical skills
• You understand how data moves between different systems and how to manage this process
• You have experience working in a matrix organization and can navigate complex reporting and communication lines effectively as well as build strong relationships
• You have fluent German and English skills, both written and spoken

#DE18

Thrive at Riverty with great benefits:

• Enjoy an open, trusting culture in agile teams and access opportunities within the Bertelsmann Group
• Prioritize your health with supported sports and leisure activities
• Grow together through Riverty Academy trainings and personalized development
• Feel valued with numerous employee discounts
• Our flexible working arrangements empower you to blend on-site collaboration with remote work, tailoring your professional experience to suit your lifestyle

This list doesn't assure any certain benefits or actions. They might depend on the country or contract details and can change anytime without prior notice. We are happy to discuss these benefits further during an interview.

About us
We are Riverty. And we believe everyone should be in control of their financials. We ask you to join in. Because together with you, we build the most human-centric fintech. We build on experience of more than 50 years. More than 5,000 people in 13 countries drive our company and contribution to society. And we have their backs. We make sure they feel supported and included: Across teams, across physical and invisible borders and across the globe.

Our world is growing. And we’re here. Together, we’re finding smarter, simpler, seamlessly connected ways to manage money. By leveraging data and financial technology, our holistic solutions provide flexible payments, smarter accounting, and fair debt collection, all aimed at fostering everyone's financial growth.

And. Everything we do, starts with you. Join us and let‘s build a more sustainable financial future, together.

We keep what we promise:

More information on riverty.com/careers. Are you already convinced? Then we look forward to receiving your online application – with just a few clicks.
We look forward to applications from candidates who contribute to the diversity of our company. We relate diversity in particular to the dimensions of cultural or social origin, religion, age, disability, gender and sexual identity.

Company: Riverty Administration Services GmbH 

Country: Deutschland 

State/Region: Berlin 

City: Germany multi-location 

Postal Code: 10623 

Job ID: 276818