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Financial Customer Service Agents - Netherlands (m/f/d)

Everything we do, starts with you.
Together with you, we build the most human-centric fintech. We have the ambition to create the next. And - with Bertelsmann - a strong foundation to start from. Let’s make it new – for society and for yourself.
We are looking for several

Financial Customer Service Agents - Netherlands (m/f/d) DUTCH SPEAKING
in full-time or part-time in Berlin or Münster with 80% Home Office + language bonus!
What will be your challenge in the role:

  • You answer customer inquiries regarding the payment processing by phone, chat and email
  • You create notifications based on open claims and contact the customers
  • You record and manage transactions for our customers using an accounting system
  • You will receive an intensive and qualified training


What you need to succeed in the role:

  • Student? Expert? Career changer? You are very welcome at Riverty!
  • Whether spoken or written - your knowledge of Dutch is fluent
  • You consider your very good communication skills in German or English as one of your strengths - both spoken and written
  • You are open minded and friendly towards customers. You can quickly familiarize yourself with new systems and processes


This is why you should join our great workforce!

  • Our service hours are from Monday to Friday from 08:00 am to 07:30 pm; on weekends from 08:00 am to 04:30 pm - you will recieve a shift- an weekendbonus
  • At Riverty, we offer you modern workplace models with 80% Home Office. For more flexibility and freedom.
  • For this position you will receive an additional language bonus on top of your salary!
  • At Riverty, we are as diverse as society itself. We have great people from more than 25 different countries around the world - creating the most human-centric fintech together. With us, you can really be who you are.
  • Culture? Easy: Open and at eye level, trust instead of dislike, cooperation instead of lone warriors. You will work in cross-functional, agile, dynamic teams with a start-up spirit. At the same time, you will benefit from all the opportunities within the Bertelsmann Group.
  • Take time for yourself and your health. With sports and leisure activities we support your wellbeing.
  • We want to grow together. With trainings from the Riverty Academy and individual training opportunities we support your development.
  • Because we appreciate what you do. For us. For our customers. Check our many employee discounts. To sweeten your everyday life.



About Riverty: Who we are

A world where business meets the needs of humanity. Where financial technology makes a difference. Where everyone is in control of their own financial story. At Riverty, we’re building it, together. A team of more than 5,000 experts in 13 countries, we’re finding smarter, simpler, seamlessly connected ways to manage money. From flexible payments to smarter accounting and debt collection, our holistic solutions empower everyone to live their best financial lives. It’s time to enter a new era of economic freedom.


We keep what we promise:

More information on Are you already convinced? Then we look forward to receiving your online application – with just a few clicks.
We look forward to applications from candidates who contribute to the diversity of our company. We relate diversity in particular to the dimensions of cultural or social origin, religion, age, disability, gender and sexual identity.


Company: Riverty Administration Services GmbH 

Country: Germany 

State/Region: Berlin 

City: Berlin 

Postal Code: 13629 

Job ID: 117502

Date:  Jan 17, 2023

Berlin, BE, DE, 13629

Job Segment: Claims, Financial, Bilingual, Customer Service, Insurance, Finance

Apply now »