Network and Telecommunication Operations Supervisor (m/f)

Your Responsibilities:

•    Ensure team management, planning, duties and remote operations.
•    Ensure 24x7 network and telecom operations
•    Define operations procedures and manage telecom/network equipment & lines including relationship with suppliers.
•    Oversees troubleshooting network and telecom systems and recommends improvements to relevant systems.
•    Ensure up to date documentations and make sure to provide the appropriate training to the team
•    Take in charge quality control and service delivery to customers.
•    Supervise all collocation activities.
•    Manage the coordination with other division and third parties
•    Being involved in a scalation process for 24x7 “on-call duty” 
•    Short missions abroad are foreseen
 
Your Profile:

•    Strong technical experience in Networking (Lan, Wan, Security)  
•    Exposure to Linux, private/public cloud or orchestration is an asset
•    Familiar with ITIL standards
•    Previous experiences in team management is an asset but not mandatory
•    Strong customer service orientation
•    Fluent in English and French is mandatory. Any other language is an asset.
•    Analytical and professional writing skills
•    Experience working in a multicultural environment
•    Very good communication
•    Ability to mentor technical staff and manage multiple technical projects.
•    Like to work in multi-cultural and challenging environment
•    Willing to improve skills in new technologies

Broadcasting Center Europe (BCE) is a European leader in media services, system integration and software development in the areas of television, radio, production and postproduction, telecommunication and IT.

With its extensive experience on the media market, our team provides high-quality services and will always find the solution that matches your project and budget.

With more than 200 highly qualified and motivated people, BCE serves about 400 clients in various sectors, such as TV channels, radio stations, film distributors, producers, advertising companies, telecommunications operators and public services.

BCE is part of RTL Group, leader across broadcast, content and digital.

Company: Broadcasting Center Europe SA 

Country: Luxembourg 

State/Region: Luxembourg 

City: Luxembourg 

Postal Code: L1543 

Job ID: 230065