IT Manager, NOC Tools


The IT department is seeking an IT manager who will be responsible for the management of a team of engineers and systems providing operational services in a corporate Data Center environment. 


Responsibilities & Duties:


  • Responsible for managing budget constraints and objectives.
  • Develops NOC operational procedures, goals, and objectives.
  • Participates in setting departmental policies, procedures and objectives.
  • Responsible for proper staffing and cross-training of personnel.
  • Reviews and coordinates new production systems.
  • Directs establishment of procedures, run books, and flowcharts for new systems.
  • Responsible for all computer job scheduling, systems monitoring, data backups, and operational standards.
  • Coordinates departmental resources to resolve production problems


Essential Abilities or Functions:       


  • Strong Leadership abilities and experience
  • Excellent communications skills (verbal and written)
  • Training or Experience in IT systems monitoring protocols and technologies
  • Understanding of job scheduler applications (hands-on experience is a plus)
  • Knowledge of data backup technologies
  • Strong familiarity with Windows, Linux, and scripting
  • Experience or working knowledge of cloud service technologies
  • Ability to lead a project as well as participate as a competent team member
  • Willingness to effectively mentor and manage a technical support team
  • Occasional work on nights and weekends (on-call availability is a requirement)


Experience & Education (minimum requirements):


  • College degree or equivalent work experience.
  • Supervision experience
  • 3-5 years experience in Windows/UNIX environment.




Penguin Random House is the leading adult and children’s publishing house in North America, the United Kingdom and many other regions around the world.  In publishing the best books in every genre and subject for all ages, we are committed to quality, excellence in execution, and innovation throughout the entire publishing process: editorial, design, marketing, publicity, sales, production, and distribution.  Our vibrant and diverse international community of nearly 250 publishing brands and imprints include Ballantine Bantam Dell, Berkley, Clarkson Potter, Crown, DK, Doubleday, Dutton, Grosset & Dunlap, Little Golden Books, Knopf, Modern Library, Pantheon, Penguin Books, Penguin Press, Penguin Random House Audio, Penguin Young Readers, Portfolio, Puffin, Putnam, Random House, Random House Children’s Books, Riverhead, Ten Speed Press, Viking, and Vintage, among others.  More information can be found at


Penguin Random House values the array of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.



Company: Penguin Random House LLC 

Country: United States of America 

State/Region: Maryland 

City: Westminster 

Postal Code: 21157 

Job ID: 30407


Nearest Major Market: Baltimore

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