Associate Director, Business Process and Support (Open to Remote)

The Systems, Support & Training Group at Penguin Random House seeks an Associate Director, Business Process and Support to join the Team. The team’s goal is to address the diverse business needs of Penguin Random House’s divisions and imprints, providing solutions that allow us to meet the challenges and opportunities that we face in an ever-evolving market. In this role, you will manage a small team to develop and support PRH systems and processes, with a primary focus on sales operations and reporting. 

Collaboration is at the core of the team’s work. You will work across departments to enhance systems and applications, improve workflows, advise on business processes and best practices, and support and train users.  

Specific responsibilities include:   

• Own and manage internal sales reporting systems, including development, user support, bug resolution, and company-wide communication. 
• Collaborate with stakeholders to understand business needs and translate them into data-driven solutions 
• Lead the iterative development of Power BI, including sprint management, quality assurance, and the rollout of new dashboards. 
• Create comprehensive documentation for new and established internal systems and Power BI dashboards. Implement best practices for data visualization, ensuring clarity, consistency, and usability for end users. 
• Stay up to date with the latest Power BI features and best practices to continuously improve reporting capabilities 
• Work closely with data engineers to integrate data from various sources and maintain data accuracy and integrity. Collaborate with IT teams to ensure compliance with data security and governance policies. 
• Provide training and support to end users to maximize adoption and utilization of PowerBI and other sales reporting tools 
• Manage cross-team projects related to new reporting development  

Please apply if you meet the following qualifications:   

• 5+ years of experience in Data Analytics, Sales Reporting/Analysis, or a related field 
• Advanced PowerBI skills required (ability to design interactive dashboards and reports; create data models to analyze complex datasets; collect, clean, and analyze data from various sources to ensure accuracy and relevance) 
• Advanced Excel skills required (ability to build pivot tables, vlookups, create compound and complex formulas, data validation) 
• Strong knowledge of SQL and data modeling techniques 
• Analytical, data-driven approach; logical thinker with ability to articulate meaningful conclusions found in the data 
• Ability to effectively prioritize work across multiple projects with minimal supervision 
• Strong communication skills, with the ability to collaborate with stakeholders across different departments and levels of the organization 
• Experience managing one or more direct reports 

The PRH office is located in New York, NY. This position is open to remote candidates who reside in the United States and can work primarily on eastern time. 

The salary range for this position is $100,000 – $112,000, commensurate with experience. Candidates with at least 5 years of relevant experience are eligible for the starting range of $100,000 to $106,000. Candidates with 7 or more years of relevant experience or advanced qualifications may be considered for salaries toward the higher end of the range, up to $112,000.

As part of our commitment to a fair and thorough hiring process, candidates who advance may be asked to complete a work sample and/or skills assessment relevant to the role. This allows us to better understand your approach and ensures alignment with the core responsibilities of the position. 

Please apply by May 8th using our online application process, and please include your resume, cover letter, and salary requirements.

Penguin Random House job postings include a good faith compensation range for each open position. The salary range listed is specific to each particular open position and takes into account various factors including the specifics of the individual role, and candidate's relevant experience and qualifications.

Full-time employees are eligible for our comprehensive benefits program. Our range of benefits include, but are not limited to, Medical/Prescription drug insurance, Dental, Vision, Health Care/Dependent Care Flexible Spending Account, Health Savings Account, Pre-Tax and Roth 401(k), Short and Long-Term Disability Insurance, Life/AD&D Insurance, Commuter Benefits, Student Loan Repayment Program, Educational Assistance & generous paid time off.

Penguin Random House is the leading adult and children's publishing house in North America, the United Kingdom and many other regions around the world. In publishing the best books in every genre and subject for all ages, we are committed to quality, excellence in execution, and innovation throughout the entire publishing process: editorial, design, marketing, publicity, sales, production, and distribution. Our vibrant and diverse international community of nearly 300 publishing brands and imprints include Ballantine Bantam Dell, Berkley, Clarkson Potter, Crown, DK, Doubleday, Dutton, Grosset & Dunlap, Little Golden Books, Knopf, Modern Library, Pantheon, Penguin Books, Penguin Press, Penguin Random House Audio, Penguin Young Readers, Portfolio, Puffin, Putnam, Random House, Random House Children's Books, Riverhead, Ten Speed Press, Viking, and Vintage, among others. More information can be found at http://www.penguinrandomhouse.com/.<http://www.penguinrandomhouse.com/>

Penguin Random House values the array of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.

Company: Penguin Random House LLC 

Country: United States of America 

State/Region: New York 

City: New York 

Postal Code: 10019 

Job ID: 279531