Application Support Specialist

Responsibilities

• Be part in our technical international team which supports

  large customer application landscapes, in the German energy and health markets

• Become technically skillful at operating complex applications on various infrastructure solutions

• Be in-depth interested in modern private- and public cloud solutions

• Get to know different customer applications well and be responsible for their technical support and lifecycle management

• Automate processes of customers’ applications in clouds and in our data centers, using common specialist IT solutions (bash, Powershell, Terraform, Ansible, etc.)

• Advise our customers on technical and functional inquiries regarding their applications and guide solution implementation with partner departments and software vendors

• Take over project coordination in one or more specialized areas

Requirements

• You are confident in communicating in English: Required for communication across our international locations

  (German knowledge is considered as an optional advantage)

• Collaborative and creative team player

• Live by ‘can do + I want to really understand this’-attitude

• Technical background (university studies and/or related experience)

• Experience in 2nd level IT support and/or software development

• Flexible mindset towards technologically challenging customer requests, wanting to work your way through complex demands

• Enjoy finding solutions within young technologies such as private and public hyperscaler clouds, versions of container management tools (Podman, Docker) and orchestrators (types of Kubernetes)

• Previous experiences in SLA compliant application support methods, according to ITIL

We Offer

• Monthly gross salary from 1500 to 2600 EUR, depending on your level of expertise

• Hybrid way of working with cozy office space in the center of Riga, when needed, and flexible working hours opportunities, based on your own preferences

• Family-oriented company values and healthy attitude towards work and life balance - granting additional 4 vacation days, birthday leave, "Happy Land" space in the office for children, etc. 

• Individual development and learning plan, including yearly budget for external training

• Necessary essentials – health insurance with dental services and sports coverage

• Possibility to work in mutual trust and positive team environment, to be creative and improve working flows by self-initiatives

• Friendly, multicultural and cooperation orientated colleagues

About Us

Arvato Systems is an international IT specialist that supports major companies in Digital Transformation. We stand for strong industry knowledge, in-depth technology expertise and a clear focus on customer requirements. Working as a team, we develop innovative IT solutions, transition our clients into the Cloud, integrate digital processes, and take on IT systems operation and support. As part of Bertelsmann, we are built on the solid foundations of a German global corporation. At the same time, we rely on our strong strategic partner network with top international players such as AWS, Google, Microsoft and SAP. We make the digital world easier, more efficient and more secure and our customers more successful. 

We Empower Digital Leaders. arvato-systems.com

At the heart of our company is the well-being of our employees and the planet, which we believe go hand in hand. Thats why we provide our team with the tools and environment they need to thrive, ensuring that every team member feels valued and respected. In our inclusive workplace, diversity is not just celebrated but is a cornerstone of our success!

Moreover, our commitment to sustainability and social responsibility is evidenced by our Family Friendly certification from SIF, Green Office recognition and commitment from WWF, and our adherence to Latvias Inclusion and Diversity charter.

We look forward to receiving your application.

Received application information is treated as highly confidential and will only be used for recruitment process of this position. Data submitted will be secured and processed only for the purpose of recruitment and shall be deleted after its conclusion. For more information, please click here.

Company: SIA Arvato Systems Latvia Country: Latvia 
State/Region: Riga 
City: Riga 
Postal Code: LV-1013 
Job ID: 278529