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Workplace Engineer



  • Contacting German-speaking users via telephone and e-mail, as well as participating in (regular) telephone conferences
  • Ticket handling and creation, as well as their updating (documentation and status) in the ticket system
  • Remote 3rd level support and troubleshooting for complex malfunctions and customer requests on Windows clients
  • Support and administration of Intune and OnPrem managed clients, via SCCM, Active Directory and Azure Active Directory
  • Able to read, understand and analyse the impact of group policies (OnPrem) and policies (Intune) on client
  • Technical understanding and evaluation of client security



  • Advanced German language skills
  • Experience with ticket systems and their handling
  • At least 2 to 3 years of professional experience in the 3rd level support area aswell Advanced experience and safe handling of Windows clients
  • Experience and safe handling of Intune and domain managed clients, SCCM, Active Directory and Azure Active Directory
  • Experience in handling and administration of policies (Intune) and group policies (OnPrem) advantageous 
  • Experience in client security and the remediation of vulnerabilities on clients
  • Ability to work under tight deadlines. Independent, self-discipline, self-organize, and able to learn and work under minimum supervision


What we offer:

  • Highly competitive salary proposal
  • Strong employee benefits list: brand new office, private medical insurance, certified training possibilities, 25 vacation days + free birthday leave, regular team-building and company events as well as other benefits according to company’s benefits policy, Bi-annual bonus based on the seniority within the company, meal tickets and different gift vouchers, etc.
  • Possibility of growth within Arvato Systems Global Delivery frame
  • Possibility to work in mutual trust and positive team environment, to be creative and improve working flows by self-initiatives
  • Friendly, multicultural and cooperation orientated colleagues.



Global IT specialist Arvato Systems supports major companies through digital transformation. More than 3,000 employees in over 25 locations epitomize in-depth technology expertise, industry knowledge and focus on customer requirements.
Working as a team, we develop innovative IT solutions, transition our clients into the Cloud, integrate digital processes and take on IT systems operation and support. As a part of the Bertelsmann-owned Arvato network, we have the unique capability to work across the entire value chain.
Our business relationships are personal, we work with our clients as partners, so that together we can achieve long-term success.
Today, Arvato Systems Romania has around 40 employees working in an innovative environment and will constantly grow in upcoming years due to many interesting projects and development areas. Does this sound like your dream job? Then apply here - we look forward to your application, also and especially if you can contribute to the diversity of our company!

Received application information is treated as highly confidential and will only be used for recruitment process of this position. Data submitted will be secured and processed only for the purpose of recruitment and shall be deleted after its conclusion.

For more information, please click here,

Unternehmen: Arvato Systems IT SRL 

Land: Romania

Region: Braşov

Stadt: Brasov

Postleitzahl: 500446

Job ID: 250502

Date:  Jan 7, 2023

Brasov, BV, RO, 500446

Job Segment: Engineer, Engineering

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