Senior Operations Manager- Supply Chain

We move!
Arvato Supply Chain Solutions is part of Bertelsmann. We combine the advantages of a global corporation with the reliability of a family-run business.  We take care of our 15.000 employees in more than 20 countries who profit from a wide range of benefits and professional development programs.

Company Summary:

At Arvato, we measure our success through the successes of our customers. Our DNA is built upon Customer Obsession, Ownership and Continuous Improvement. We achieve our goals by means of experience, state-of- the-art technologies, creativity, passion and a commitment to quality, innovation and having fun! Join our team today!


Position Summary:

We are looking for an experienced operations leader to join our team as an Operations Site Leader. In this role, you will have the responsibility for the end-to-end operations of the entire distribution center in Pleasant Prairie, Wisconsin.  This includes driving continuous improvement in all areas of operation as well as monitoring and adjusting processes as needed to meet production schedules, due dates, priorities, shipping requirements and volume peaks.  Your goal will be to provide the highest quality service for our customers by establishing best-in-class processes while maintaining optimal cost structures.


The ideal candidate will be flexible, self-motivated, and analytical and possess excellent communication skills with demonstrated experience driving process improvement initiatives.  Proven leadership capabilities with ability to interact easily with individuals at all levels and functions, both within and outside the organization will be critical to this role.  ISO experience is also strongly preferred.


Key Responsibilities:

  • Active management of receiving, returns, production, distribution and shipping 
  • Serve as key communication link between operations and customers (internal and external)
  • Workforce Management in a temp labor environment
  • Responsible for setting and achieving productivity, inventory accuracy, service level, quality and cost goals via establishing KPIs to demonstrate performance and make adjustments to close any gaps
  • Promote safe work environment
  • Accountable for achieving monthly profit and loss statements success
  • Hire, train, evaluate and develop operations management staff


Minimum Qualifications:

  • 10+ years of operations experience within a multi-client supply chain and high tech and/or consumer product environment including developing, motivating, and leading cross functional teams
  • Bachelor’s Degree required
  • ERP Systems experience is required, SAP preferred
  • Proficient in Microsoft Office including Excel, Word, PPT
  • Operational excellence tools experience is required, such as Lean, Six Sigma, 5S, etc.
  • Proven ability to implement process improvement initiatives
  • Strong decision making and problem solving skills


Physical Demands & Work Environment:

  • Must possess ability to function in a high-pressure, fast-moving environment
  • Divided between office setting and operations environment


About our company:
Arvato - the spirit of solutions!

We at Arvato provide a comprehensive range of services and solutions to our business partners in the consumer electronics, high-tech, telecommunication, networking and industrial sectors. With more than five decades of experience and our global footprint we create value for our customers and ensure that they are well equipped for the challenges of their markets.

Arvato is a part of Arvato AG/ Bertelsmann, an internationally networked outsourcing provider. More than 65,000 employees design and implement solutions for all kinds of business processes across integrated service chains, for business customers from around the world. Its portfolio includes all services related to the creation and distribution of printed materials and digital storage media, as well as data management, customer care, CRM services, supply-chain management, digital distribution, financial services, professional and custom IT services, and the direct-to-customer distribution of educational media. Arvato is a wholly-owned subsidiary of Bertelsmann SE & Co. KGaA.

Arvato is an Equal Opportunity Employer and values the array of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.



Company: Arvato Digital Services LLC 

Country: United States of America 

State/Region: Wisconsin 

City: Pleasant Prairie 

Postal Code: 53158 

Job ID: 80745

Arvato Digital Services LLC

Pleasant Prairie, WI, US, 53158

Nearest Major Market: Kenosha
Nearest Secondary Market: Milwaukee

Job Segment: Supply Chain Manager, Supply Chain, Logistics, Operations Manager, Telecom, Operations, Technology