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Wave Planner


Company Summary: 

At arvato, we measure our success through the successes of our customers. Our DNA is built upon Customer Obsession, Ownership and Continuous Improvement (Hustle). We achieve our goals by means of experience, state-of-the-art technologies, creativity, passion and a commitment to quality, innovation and having fun! Come and join our team today! 


Position Summary: 

Aggregates production orders into batches for pick and pack. Assures orders are batched, sorted and sent to the production floors to ensure efficient production and on time delivery of customer product  


Overall Responsibilities:  

  • Review Orders in the Queue 
  • Optimize production floor output in the wave plan office navigating the warehouse system with a high degree of technical competency 
  • Advise Account Representatives of orders in jeopardy.  
  • Monitor area capacity and set schedule so as not to exceed the area and work centers capabilities while meeting customer requirements.  
  • Stage production floor with orders.  
  • Release workable orders.  
  • Communicate needs and scheduling conflicts to Operations and Client Services.  
  • Ensure daily commitments are scheduled to meet customer requirements.   
  • Evaluate constraints and communicate with Operations teams and Client Services to resolve issues.  
  • Monitor the daily and weekly schedules to ensure workability in advance of order dispatch.  
  • Confirm with shipping schedule adherence.  
  • Resolve issues interfering with on-time completion of orders.  
  • Escalate issues which cannot be resolved.  
  • Communicate with Operations/Client Services on issues of non-workable orders that have been converted to production orders. 
  •  Monitor Manufacturing performance and communicate to Operations management on issues of reliability. 


Job Requirements: 

  • CPIM certifications preferred 
  • CIRM certifications preferred 
  • SAP knowledgeable  
  • Microsoft Office Proficient 
  • Customer-oriented, professional communication skills 
  • Ability to multi-task 
  • Have strong analytical skills 
  • Must have good problem solving skills 
  • B.A. degree or equivalent work experience, minimum 4 years as scheduler 


Physical Demands & Work Environment:   

  • Must be able to sit for long periods of time 
  • Must be able to do data entry for long periods of time 
  • Bright, temperature controlled office environment 


Standard General Security Roles and Responsibilities:

  • Understand and adhere to policies, guidelines and procedures pertaining to the protection of Information Assets, integrity of customer transactions, proper and ethical utilization of access privileges and resources provided to perform the role. Fully comply with all provisions of the Company Code of Conduct, Use of Company Computer and Use of Communications Systems, and Telephone/Mobile Device Use Policy.  
  • Protect company assets, systems, proprietary and confidential information in accordance with arvato Confidentiality policy and Corporate Information Security Policies and Procedures.  
  • Proactively report actual or suspected vulnerabilities, security incidents and breaches in the confidentiality, integrity or availability of Information assets as per the Company’s Incident Reporting Process. 
  • Process personal data, client data and employer business specific data in accordance of Personal Data Protection Act, in compliance with the CCA and in accordance with employer´s Work Procedure Rules, IT and Data Protection and other guidelines provided by employer. 

About our company:
Arvato - the spirit of solutions!

We at Arvato provide a comprehensive range of services and solutions to our business partners in the consumer electronics, high-tech, telecommunication, networking and industrial sectors. With more than five decades of experience and our global footprint we create value for our customers and ensure that they are well equipped for the challenges of their markets.

Arvato is a part of Arvato AG/ Bertelsmann, an internationally networked outsourcing provider. More than 65,000 employees design and implement solutions for all kinds of business processes across integrated service chains, for business customers from around the world. Its portfolio includes all services related to the creation and distribution of printed materials and digital storage media, as well as data management, customer care, CRM services, supply-chain management, digital distribution, financial services, professional and custom IT services, and the direct-to-customer distribution of educational media. Arvato is a wholly-owned subsidiary of Bertelsmann SE & Co. KGaA.

Arvato is an Equal Opportunity Employer and values the array of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.

Company: Arvato Digital Services LLC 

Country: United States of America 

State/Region: California 

City: Ontario 

Postal Code: 91764 

Job ID: 254286

Date:  Jan 23, 2023

Ontario, CA, US, 91764

Nearest Major Market: Riverside
Nearest Secondary Market: Los Angeles

Job Segment: Logistics, Supply Chain, Supply Chain Manager, Data Entry, Information Security, Operations, Technology, Administrative

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