Academic Program Coordinator - San Diego

Alliant International University is a professional practice University committed to excellence in four areas:  Education for Professional Practice, Scholarship, Multicultural and International Competence and Community Engagement.  The University provides students with the highest quality of education through excellence and innovation in academic scholarship, applied training and research, and community service, particularly to underserved populations.  Through its Mission, the University's goal is to equip students with the competencies they need to provide public benefit and make an impact in their communities by addressing major contemporary social issues.  Core competencies of the University's training programs include cultural diversity, which is infused in courses and field placements and is manifest in the diversity of its students, faculty.

Our Mission:
Alliant International University prepares students for professional careers of service and leadership, and promotes the discovery and application of knowledge to improve the lives of people in diverse cultures and communities around the world.

 Our Vision:
An inclusive world empowered by Alliant alumni.

Position Summary:

Under the general direction of the Dean and Academic Program Directors (or other identified staff member), the Academic Program Coordinator (APC) will work with Academic Program Directors to ensure the success and support of Alliant’s academic degree programs. The APC performs various administrative coordination functions in academic programs to supplement, maintain, and enhance the academic experience, student retention, strategic planning, and program development.

The APC is a program support “generalist” position that requires a high level of interface with campus constituencies including, but not limited to Deans, Program Directors, Academic Advisors, faculty, and staff and students.

The incumbent must be able to organize and plan work and handle multiple assignments, prioritizing them in a constantly changing work environment. This position requires multitasking abilities, exceptional interpersonal/cross-cultural communication skills, and the ability to complete tasks with accuracy, meet deadlines, take the initiative, and effectively problem-solve.

The APC will be responsible for assisting Program Directors and faculty in improving program-related operating processes, procedures, and protocols to operationalize and maintain academic standards, efficiencies, and service to students.

They will ensure open lines of communication with campus departments to proactively resolve student and organizational or procedural issues and provide exceptional customer service. The APC handles sensitive information necessitating considerable use of tact, discretion, and judgment; and must exhibit a high level of professionalism.

Starting Salary: Non-exempt position at $24.87 an hour ($48,500 annualized) based on experience and geographical location. 

Minimum Qualifications:

Education: Bachelor’s degree (BA/BS) from an accredited four-year college or university, or an associate degree and four years of higher education academic support experience.

Experience: Two (2) years of professional experience in a post-secondary institution preferred; similar experience will be considered.

Certifications, Licenses, etc.: None.

Skills:

•            Proficient computer skills with Microsoft Office applications, Campus Nexus Student, or other similar applications as well as the ability to learn new programs.

•            Possess strong organizational skills and pay attention to detail.

•            Ability to work with a diverse student, faculty and community is essential.

•            Ability to work collaboratively in a team-oriented organization.

•            Individuals must possess superior interpersonal, oral, and written communication skills.

•            Ability to manage multiple tasks according to required deadlines and maintain composure under high-stress conditions.

•            Excellent customer-service skills, including sensitivity to cultural diversity and ability to communicate and interact effectively with people of all ages and diverse background.

Duties & Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

•            Collaborates with Program Directors to establish and maintain program goals, collect, and maintain program data used to conduct program assessment evaluation, curriculum reviews and support external accreditation activities. Develops and implements ongoing improvement strategies to support program development and academic standards.

•            Provides administrative support to departmental committees and processes, including but not limited to SERC (Student Evaluation & Review Committee), comprehensive exams, course scheduling, budgeting, annual reports, adjunct and s, independent contractor, and student worker paperwork/contracts, and student worker hiring.

•            Assists with departmental outreach, including editing materials for catalog, website, manuals, handbooks, and marketing. Partners with Admissions and Marketing to assist with Open Houses and outreach initiatives. Collaborates with campus constituents on student development workshops and participation in New Student Orientation and Commencement.

•            Uses independent judgement to prioritize projects to ensure efficiency, program success, and the student experience. Collaborates with Academic Advisors (AA) to ensure a positive student experience. Interfaces with the Registrar and Program Directors to ensure timely and accurate information regarding course offerings, textbook requirements, syllabi, etc. is available to students.

•            May serve as an alternate Designated Student Official (DSO); typical duties include interfacing with SEVIS Agents and International Students and providing administrative support to ensure compliance with international regulations.

•            Perform other related tasks, duties, and responsibilities as required, assigned, or directed.

Supervisory Responsibility:

Direct Reports: None.

Indirect Reports: None.

Contact Responsibility:

Internal: Interacts with supervisor to receive direction and instructions and/or review of work results. This position with work closely with colleagues as well as other departments, academic degree programs, Program Directors, and Faculty.

External: Interacts with prospective adjunct faculty and community partners.

Primary Work Location, Hours & Travel Requirements:

Office Location: On Campus.

Work Hours: Standard office hours, this is a 37.5-hour work week, varying with evening and weekend rotations required.

Travel: None.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Work environment is in a standard office setting. Frequently exposed to low to moderate noise, various odors, temperature changes, and equipment with moving parts, including but not limited to computers, phones, printers, and other standard office equipment.

Physical Requirements:

Ability to execute those physical activities required to perform the essential functions including, but not limited to, regular sitting and being mobile; continual communicating both in person and on the telephone; regular keyboarding; regular reading of both print and digital material; and all other activities required to perform essential functions.

Compliance:

•            Responsible to perform all work in a manner that complies with the organization policies, applicable regulations, applicable standards of professional performance, or other recognized laws or requirements as these policies, regulations, standards, laws, or requirements relate to the position.

•            Responsible to participate and support in the organizational compliance activities and to take appropriate action in reporting issues related to compliance.

•            Responsible to perform all duties and responsibilities in a manner that complies with the Alliant International University Mission, Values, and Pillars, if applicable.

Background Check Requirements:
Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current University employees who apply for the position.

Additional Information:
Anti-Discrimination Policy: Alliant International University prohibits unlawful discrimination, harassment or retaliation in its educational programs, services and activities, and in employment practices, including but not limited to internal promotions, training, opportunities for advancement, terminations, relationships with outside vendors, use of contractors and consultants, and in its admission or access thereto, on the basis of race, ethnicity, national origin or descent, color, creed, religion, sex, age, marital status, disability (including physical, disease, psychiatric or psychological disability), medical condition, pregnancy, veteran status, sexual orientation, gender identification or expression, hair style or texture associated with race, or any other characteristics protected by applicable law.

Alliant International University is an Equal Opportunity Employer, committed to ensuring a high quality of education through the diversity of the University community and the curriculum. Women, people of color, people with disabilities and people from other underrepresented groups are encouraged to apply, as we actively seek to increase diversity at all levels. The University will conduct its programs, services and activities consistent with applicable federal, state and local laws, regulations and orders.
Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

Applicants with disabilities and applicants who require assistance completing an application may contact Human Resources at humanresources@alliant.edu or 858-635-4509.

The California Consumer Privacy Act (CCPA) requires that we provide you with this Notice at Collection for California Employees and Applicants. This notice is about the collection and use of your personal information.  We encourage you to read this notice carefully.

Governing legislation: Titles VI and VII of the Civil Rights Act of 1964, the Civil Rights Act of 1991, Title IX of the Education Amendments Act of 1972, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990, the Age Discrimination Act of 1975, the regulations implementing these statutes, and applicable federal and California law.

Alliant International University is a smoke and tobacco free environment.

Company: Alliant International University, Inc. 

Country: United States of America 

State/Region: California 

City: San Diego 

Postal Code: 92131 

Job ID: 270072