Academic Program Coordinator - Sacramento

Alliant International University is a professional practice University committed to excellence in four areas:  Education for Professional Practice, Scholarship, Multicultural and International Competence and Community Engagement.  The University provides students with the highest quality of education through excellence and innovation in academic scholarship, applied training and research, and community service, particularly to underserved populations.  Through its Mission, the University's goal is to equip students with the competencies they need to provide public benefit and make an impact in their communities by addressing major contemporary social issues.  Core competencies of the University's training programs include cultural diversity, which is infused in courses and field placements and is manifest in the diversity of its students, faculty.

Our Mission:
Alliant International University prepares students for professional careers of service and leadership, and promotes the discovery and application of knowledge to improve the lives of people in diverse cultures and communities around the world.

 Our Vision:
An inclusive world empowered by Alliant alumni.

Position Summary:

Under the general direction of the Program Director and Campus Director/Student Advisor, the Academic Program Coordinator (APC) will work to ensure the success and support of Alliant's academic departments and the student services department. The APC performs a variety of academic program coordination functions to supplement and enhance academic experience, student retention, strategic planning, and program development.  In addition to the APC functions, the incumbent will support the library under the general supervision of the University Librarian and other staff, by performing a variety of duties.

The APC is a program support "generalist" position that requires a high level of interface with campus constituencies including, but not limited to, program directors, academic advisors, faculty, staff, and students. This position requires multi-tasking abilities, exceptional interpersonal/cross-cultural communication skills, the ability to complete tasks with accuracy, the ability to meet deadlines and take initiative, and demonstration of the ability to effectively problem-solve.

The APC will be responsible for assisting program directors and faculty in the ongoing improvement of program-related operating processes, procedures, and protocols to operationalize and maintain academic standards, efficiencies, and service to students. They will ensure open lines of communication with campus departments to proactively resolve student issues and provide exceptional customer service. The APC handles sensitive information necessitating considerable use of tact, discretion, and judgment and must exhibit a high level of professionalism.

Starting Salary: Non-exempt position at $24.87 an hour ($48,500 annualized) based on experience and geographical location. 

Minimum Qualifications:

Education:  Bachelor’s Degree from an accredited four-year college or university.

Experience:  Two (2) years of professional experience in a post-secondary institution is preferred; similar experience will be considered.

Certifications, Licenses, etc.: None.

Skills:

•              Excellent Computer skills, including proficiency with Microsoft Office programs, CARS, CX integrated database, CampusNexus Student, or equivalent databases.

•              Excellent customer service skills, including sensitivity to cultural diversity and ability to communicate and interact effectively with people of all ages and diverse backgrounds.

•              Proven ability to work effectively as a team player; highly motivated, focused, and results oriented.

•              Ability to exercise discretion and tact in all interpersonal contacts, and to always maintain confidentiality.

•              Ability to manage multiple tasks according to required deadlines and maintain composure under high-stress conditions.

•              Ability to be optimistic, positive, and supportive in all interactions with others.

•              High level of accuracy and attention to detail.

Duties & Responsibilities:

Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

•              Collaborates with Program Directors to create the schedule, establish and maintain program goals, and conduct program assessments, curriculum reviews, and support.

•              Develops and implements ongoing improvement strategies to support program development and academic standards.

•              Provide direct support to the clinical training department. Collect, process, and input all practicum, Internship, and professional development hours.

•              Provides administrative support to faculty, adjunct faculty, and departmental committees and processes, including but not limited to SERC (Student Evaluation & Review Committee), comprehensive exams, budgeting, annual reports, adjunct/independent contractor paperwork/contracts, attendance, and student worker hiring.

•              Assists with departmental outreach, including editing materials for the catalog.

•              Website, manuals, handbooks, marketing. Partners with Admissions and Marketing to assist with Open Houses and outreach initiatives.

•              Collaborates with the Student Services Department on student development workshops and participation in New Student Orientation and Commencement.

•              Uses independent judgment to prioritize projects to ensure efficiency, program success, and the student experience. Collaborates with Student Advisors (SSA) to ensure a positive student experience.

•              Interfaces with the Registrar and Program Directors to ensure timely and accurate information regarding course offerings, textbook requirements, syllabi, etc. are available to students.

•              Library support duties consist of sending and receiving shipments from the library courier, Unity, and checking materials in and out using the library’s Sierra software.

•              Under the guidance of the San Diego library staff, prepare test kits and protocols needed by assessment classes and practicum/internship students.

•              Refers to students who need research assistance or dissertation support accordingly.

•              Perform other related tasks, duties, and responsibilities as required, assigned, or directed.

Supervisory Responsibility:

Direct Reports: None.

Indirect Reports: Student Assistants.

Contact Responsibility:

Internal: Interacts with supervisor to receive direction and instructions and/or review of work results.  This position will work closely with students and colleagues (including, but not limited to, program directors, academic advisors, faculty, and staff) in multiple departments (i.e., Admissions, Disability Services, Career Services, Library, etc.) to support faculty, students, and colleagues in achieving student success and Department goals. 

Primary Work Location, Hours & Travel Requirements:

Office Location:  On Campus.

Work Hours:  Standard office hours, this is a 37.5-hour work week, varying with evening and weekend rotations required.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The work environment is in a standard office setting. Frequently exposed to low to moderate noise, various odors, temperature changes, and equipment with moving parts, including but not limited to computers, phones, printers, and other standard office equipment.

Physical Requirements:

Ability to execute those physical activities required to perform the essential functions including, but not limited to, regular sitting and being mobile; continual communicating both in person and on the telephone; regular keyboarding; regular reading of both print and digital material; and all other activities required to perform essential functions.

Compliance:

•              Responsible for performing all work in a manner that complies with the organization's policies, applicable regulations, applicable standards of professional performance, or other recognized laws or requirements as these policies, regulations, standards, laws, or requirements relate to the position.

•              Responsible for participating in, supporting organizational compliance activities, and taking appropriate action in reporting issues related to compliance.

•              Responsible for performing all duties and responsibilities in a manner that complies with the Alliant International University Mission, Values, and Pillars, if applicable.

Background Check Requirements:
Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current University employees who apply for the position.

Additional Information:
Anti-Discrimination Policy: Alliant International University prohibits unlawful discrimination, harassment or retaliation in its educational programs, services and activities, and in employment practices, including but not limited to internal promotions, training, opportunities for advancement, terminations, relationships with outside vendors, use of contractors and consultants, and in its admission or access thereto, on the basis of race, ethnicity, national origin or descent, color, creed, religion, sex, age, marital status, disability (including physical, disease, psychiatric or psychological disability), medical condition, pregnancy, veteran status, sexual orientation, gender identification or expression, hair style or texture associated with race, or any other characteristics protected by applicable law.

Alliant International University is an Equal Opportunity Employer, committed to ensuring a high quality of education through the diversity of the University community and the curriculum. Women, people of color, people with disabilities and people from other underrepresented groups are encouraged to apply, as we actively seek to increase diversity at all levels. The University will conduct its programs, services and activities consistent with applicable federal, state and local laws, regulations and orders.
Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

Applicants with disabilities and applicants who require assistance completing an application may contact Human Resources at humanresources@alliant.edu or 858-635-4509.

The California Consumer Privacy Act (CCPA) requires that we provide you with this Notice at Collection for California Employees and Applicants. This notice is about the collection and use of your personal information.  We encourage you to read this notice carefully.

Governing legislation: Titles VI and VII of the Civil Rights Act of 1964, the Civil Rights Act of 1991, Title IX of the Education Amendments Act of 1972, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990, the Age Discrimination Act of 1975, the regulations implementing these statutes, and applicable federal and California law.

Alliant International University is a smoke and tobacco free environment.

Company: Alliant International University, Inc. 

Country: United States of America 

State/Region: California 

City: Sacramento 

Postal Code: 95833 

Job ID: 270004