Business Admin Apprentices x 4

Business Admin Apprentice x 4

Level 2

Salary £12,000

24 Months

Monday to Friday - 40 Hours per Week

Closing Date: 24th July 2019


We are offering an exciting opportunity to join Arvato as an Apprentice, to build a career in business with a client base of the world’s most respected brands!


You will be expected to work on a rotation throughout the business. The areas covered as part of the rotation may include Finance, Accounts Payable, Employee Services/Payroll, Customer Contact and Support Services and ICT.


The rotation within Arvato will be aligned to the individual's career path.




We are looking for someone who is enthusiastic, reliable, conscientious, and can work well within a team. You will need to demonstrate a positive approach to the opportunities offered in this role and show that you’re able to work independently, in a busy office environment and work to tight deadlines.


We view our apprentices as leaders of the future and their development is central to our growth across the services and sectors we work in. We invest in our apprentices to ensure they have the opportunities to get involved in a variety of tasks from day one, gaining the unique, diverse experiences they need to build their careers.


Thanks to the success of our apprenticeship programmes, we have been recognised as a Top 100 School Leaver Employer in 2017 and 2018.


Day to Day Duties:


  • Data input into our IT systems (SAP & Agresso)
  • Answer telephone/email queries providing updates or guidance to customers as required.
  • Process Service Requests from customers promptly to ensure targets are met.
  • Provide assistance and support to colleagues to ensure team tasks and Key Service Levels (KSL’s) targets are achieved.
  • Contribute to any ongoing Projects.
  • Liaise with Shared Services Arvato colleagues as necessary.
  • Adhere to security guideline at all times.


Skills and Abilities:


•             Knowledge of Microsoft Office Software including Word, Excel and Outlook.

•             Enthusiastic with a ‘’can do’’ attitude.

•             Ability to communicate effectively by using a wide range of media (verbally & written)

•             Motivated to achieve deadlines and complete assignments.

•             High accuracy skills and attention to detail.

•             Flexible and adaptable approach.


Requirements and Prospectus

Desired skills


  • Conscientiousness
  • Teamwork
  • Creative thinking


Personal Qualities


  • Reliability
  • Punctuality


Qualifications required


  • No Qualifications Required


About the Programme


The Apprenticeship programme will be completed over a two year period during which candidates will be required to complete an NVQ qualification. This will involve completing assignments as instructed by the chosen training provider and attend regular meetings with an assessor. Apprentices will also be expected to attend Arvato Apprentice Development days and internal workshops, which will require some travel to other Arvato sites. 


Closing date will be 24th July 2019

Assessment and Interview 1st or 2nd August.


About the employer


We are a trusted business process outsourcing partner to the private and public sectors. With more than 50 years of experience in outsourcing, we combine our expertise in customer service, supply chain management, financial solutions and public sector and citizen services to deliver innovative solutions that help our clients achieve their strategic objectives and delight their customers



Arvato is a trusted business outsourcing partner to the private and public sectors.

We have long-term partnerships with some of the most respected companies in the UK and globally, as well as innovative public sector clients.

We design, deliver and differentiate customer service on behalf of some of the world’s most respected brands. Arvato CRM Solutions has approximately 45,000 people at more than 100 customer service centres in 27 countries speaking 35 languages. It is a part of Arvato, the world’s third largest business process outsourcing (BPO) provider that provides customer services, supply chain solutions, financial services, and IT solutions, and has total revenues of €3.8 billion (FY2016). Arvato is a division of Bertelsmann.

We are driven by technology, differentiated by experience, and powered by people. We are an equal opportunities employer, embracing diversity in the workplace.


Company: Arvato Limited - Arvato Central Gov. Service UK 

Country: United Kingdom 

State/Region: Swansea 

City: Swansea 

Postal Code: SA7 0EA 

Job ID: 38456

Job Segment: Accounts Payable, Apprentice, ERP, Administrative Assistant, SAP, Finance, Entry Level, Technology, Administrative