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Date: 08-Dec-2017

Location: Slough, SLG, GB, Sl1 3TN

Status: Open Position

Company: Customer Relationship Management 

Requisition ID: 8532

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Customer Service opportunities, Arvato, Slough,

Salary £17,000 - £20,000

40 hours per week.

 

We’re always on the lookout for talent at Arvato. We are looking for proud, passionate and pioneering people to work within our Contact Centre business. We pride ourselves on providing exceptional customer support to our prestigious clients, including; BMW, ZARA, Renault and O2.

 

Providing excellent customer service is the main goal of our staff. These are talented individuals who engage effectively with callers and are passionate about providing first-class assistance leading to complete customer satisfaction.

 

You’ll Contribute to your team’s success by bringing to life our ethos of providing excellent customer advice through the delivery of amazing service and with on-going training, we’ll help you to develop and grow.

Whether it’s resolving queries by telephone, letter, email or online chat. You’ll have the answers and you’ll be ready to go the extra mile to support our brands’ customers.  

 

If you’re passionate about customer service and interested in exploring taking the next career step in the near future let us know, as we’re growing all the time we might just have the right opportunity for you coming up soon.

 

What you’ll do:

The success of everyone at arvato is their ability to put our customers at the centre of their day. To do that in with arvato, you'll need to show us that you know how to deliver exceptional customer service, asking the right questions in order to find the right solution. Your outstanding interpersonal skills should be backed by a broad knowledge of our client’s products and services.

What you’ll need: 

·         Have a strong background in engaging and delighting customers within a service-focused environment

·         Have a strong interest in the customer service industry

·         Enjoy being part of a team but still have the drive to work on your own initiative.

What we can offer you:

·     Competitive salaries

·     Excellent on the job training and on-going core skills development

·     Life assurance

·     Child care vouchers

·     Access to company pension scheme (After qualifying period)

·     Opportunity to work additional overtime (when available)

·     Perkz; exclusive staff discounts at holiday, leisure and other retailers, including; Costa, Vue and more.

·     Free eye test voucher

 

Submit your CV today and one of our team will be in touch once a suitable opportunity arises

 

Arvato is a trusted business outsourcing partner to the private and public sectors.

We have long-term partnerships with some of the most respected companies in the UK and globally, as well as innovative public sector clients.


We combine our expertise in business process outsourcing (BPO), financial solutions, customer relationship management, supply chain management, and public sector and citizen services to deliver innovative, individual solutions that help our clients to achieve their objectives. In the UK and Ireland, we employ over 4,000 people across more than ten locations. Internationally, arvato employs more than 66,400 people in over 270 subsidiaries across almost 40 countries worldwide. Our parent group Bertelsmann is the world’s most international media company with revenues of €16.4bn.


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