Customer Service Advisor (BMW)


£18,770 to £20,860 pa (DOE) + Pension + Benefits Package + Up to £750 performance related bonus pa


Arvato is excited to be representing BMW Group UK…100% excited!


We’re customer service experts operating in a fun and diverse environment at our state-of-the-art Customer Interaction Centre in Slough. We encourage our employees to ‘Bring 100% you to work’ and value and celebrate the uniqueness of what make everybody different and special.


If you’re passionate about providing outstanding customer service we want to hear from you. As a Customer Service Representative working for our global client BMW we’ll look to you to resolve diverse queries via telephone and many other channels – going the extra mile for customers as you understand their needs and rapidly resolve any issues. If you have an engaging manner, are a great team player and willing to learn, we’ll provide all the training you need. If you’re flexible and can commit to 40 hours per week, Mon-Fri + weekend days on a rotating basis, that’s great.


What’s on offer:


· Excellent on the job training and on-going core skills development

· 25 days’ annual leave per year plus the 8 bank holidays

· Performance related bonus of up to £750 (based on performance and attendance).

· Pension

· Employee discount scheme including savings on; shopping (retail and supermarkets), cinema, holidays, top tech and lots more.


Arvato is a trusted business outsourcing partner to the private and public sectors.

We are driven by technology, differentiated by experience, and powered by people. We are an equal opportunities employer, embracing diversity in the workplace.


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