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(Senior) Experience & Content Manager


Everything we do, starts with you.

Together with you, we build the most human-centric fintech. We have the ambition to create the next. And - with Bertelsmann - a strong foundation to start from. Let’s make it new – for society and for yourself.


For the next possible date we are looking for a

(Senior) Experience & Content Manager (m/f/d)

Full-time and permanent for our location in Verl or Baden-Baden / up to 80% mobile office


This is your role:

The quality of our self-service portals and the smooth cooperation with our customers are extremely important to us. In order to meet these demands, you will make a significant contribution as an Experience & Content Manager embedded in the Content Team. In this role, you are the expert for innovative storytelling and responsible for the creation and quality assurance of the content for our international consumer and white-label portals.

  • You drive the development and strategy of our consumer self-service portal content in collaboration with our product managers & consumer communication team
  • You create and optimise engaging content that satisfies our consumer’s needs along the customer journey (e.g. main landing page content, FAQs, paypage)
  • You are responsible for uploading, updating and maintaining the international content using our content management system
  • You will create international content processes and workflows and further develop and optimise them
  • You project manage portal content, translations and localisations
  • You continuously measure and improve content quality, and ensure continuous refinement of the content strategy
  • You check all content for brand identity guidelines and consistency in tonality
  • You perform competitor analysis and market research, stay on top of industry trends, and identify content gaps and opportunities
  • You collaborate with relevant stakeholders such as developers, UX/UI designers or product managers for clarifying client requirements, content assets and specific consumer needs
  • You have a data-driven approach: you define and use common digital media KPIs to evaluate the user journey in real time and use this to optimise our experience


What you bring with you on your journey:

  • You have a degree in the field of linguistics, content marketing, media and/or communication sciences, journalism, or equivalent educational background
  • You have several years of experience in content, copywriting and online editing
  • You have the ability to navigate comfortably between different writing styles that appeal to various target audiences
  • You preferably have experience in the financial industry as well as in SEO
  • You are experienced in working with content management systems, editors and page builders and you know what distinguishes a good text from one that needs improvement
  • You are a highly organized with the ability to prioritize multiple projects at a time and meet deadlines
  • You enjoy working in a cross-functional international team guided by agile processes
  • Your oral and written German & English skills are at proficiency level. Creating content on both languages will be part of your daily tasks


Why choose this role?

…you’ll get to make an impact like never before. You’ll be responsible for your own projects - we can’t wait to hear your ideas. The portals you help us get out there will simplify the user experience and give it a positive twist. And our dynamic, ownership-driven international team will help bring the very best out of you.


We are worth the journey:

Is there no match between the role and your profile? No, don't worry. Just create your role yourself. What is important to us is what you can do and what experience you have already gathered. If the role and its requirements do not match your experience 100 % - no problem. We believe that every talent in a growing organisation, like Riverty, can develop freely and contribute valuable input.


This is why you should join our great workforce!

  • At Riverty, we offer you modern workplace models with 80% Mobile Office globally. For more flexibility and freedom.
  • At Riverty, we are as diverse as society itself. We have great people from more than 25 different countries around the world - creating the most human-centric fintech together. With us, you can really be who you are.
  • Culture? Easy: Open and at eye level, trust instead of dislike, cooperation instead of lone warriors. You will work in cross-functional, agile, dynamic teams with a start-up spirit. At the same time, you will benefit from all the opportunities within the Bertelsmann Group.
  • With us, life balance is not just something we claim, but something we live, and you can do the same in many European countries where we are operating. Riverty helps you to arrange your working life in the way that suits you best. Big city or small town? You can choose to work remotely and still stay connected with your team virtually.
  • And if it gets too quiet at home, you can just drop by our tech hubs in Berlin and Tallinn, or any of our 13 locations across Europe.
  • Take time for yourself and your health. With sports and leisure activities we support your wellbeing.
  • We want to grow together. With trainings from the Riverty Academy and individual training opportunities we support your development.
  • Because we appreciate what you do. For us. For our customers. Check our many employee discounts. To sweeten your everyday life.


About Riverty: Who we are

A world where business meets the needs of humanity. Where financial technology makes a difference. Where everyone is in control of their own financial story. At Riverty, we’re building it, together. A team of more than 5,000 experts in 13 countries, we’re finding smarter, simpler, seamlessly connected ways to manage money. From flexible payments to smarter accounting and debt collection, our holistic solutions empower everyone to live their best financial lives. It’s time to enter a new era of economic freedom.


We keep what we promise:

More information on Are you already convinced? Then we look forward to receiving your online application – with just a few clicks.
We look forward to applications from candidates who contribute to the diversity of our company. We relate diversity in particular to the dimensions of cultural or social origin, religion, age, disability, gender and sexual identity.


Company: Riverty Services GmbH 

Country: Deutschland 

State/Region: Baden-Württemberg 

City: Baden-Baden 

Postal Code: 76532 

Job ID: 235392

Datum:  02.10.2022

Baden-Baden, BW, DE, 76532

Jobsegment: User Experience, Quality Assurance, Digital Media, QA, Market Research, Technology, Publishing, Quality, Marketing

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