Junior Account Manager

Everything we do, starts with you.
Together with you, we build the most human-centric fintech. We have the ambition to create the next. And - with Bertelsmann - a strong foundation to start from. Let’s make it new – for society and for yourself. 
 

We are looking for a

Junior Account Manager

Mobile office / Amsterdam or Heerenveen

Do you not shy away from keeping multiple balls in the air? Do you like to have a lot of responsibilities and are organizing and communication skills your second nature?

Then the position of junior account manager at Riverty is something for you. In this role you stay on top of the SME merchants and you mainly focus on building and maintaining long-lasting customer relationships and you actively seek for new business with existing merchants. In this role, you will liaise with cross-functional internal teams (Including Marketing, Merchant Support and product development) to make sure you bring the voice of the merchant to the heart of the organization.

Your responsibilities include:

• You will be responsible for developing and together with your marketing and BI colleagues, execute the account management strategy for the SME clients in the Benelux. You will have a lot of individual influence in optimizing the account management strategy
• Drive account retention and growth by existing clients while demonstrating Riverty’s values and broad product offering. We are more than just a BNPL provider
• Gain insights in critical merchant success factors and translate this to the business unit
• Analyzing Business and market insights to optimize existing relationships
• Be the face of the company and the voice of the merchant

Your most important skills for us are:

• A degree in business administration, hospitality or relevant
• 1+ years of relevant experience in account management or customer success in the (fin)tech industry
• Enthusiastic with and entrepreneurial mindset
• You are a communicative personality with persuasive and solution-oriented negotiation and sales skills
• Fluency in spoken and written in English and Dutch

Here we have a few arguments for you! This is why you should join our great workforce!

• At Riverty, we offer you the possibility to work hybrid: for more flexibility and freedom 
• At Riverty, we are as diverse as society itself. We have great people working with us from more than 25 different countries around the world - creating the most human-centric fintech together. With us, you can be who you are
• A pleasant, inspiring work atmosphere in a fast growing organisation
• Networking and team events to continue enhancing our team spirit
• A non-contributory pension and disability insurance
• Take time for yourself and your health: fresh fruit every day and free access to Webinars, health checks and 1-on-1 consultations and mindfulness exercises with a psychologist
• We want to grow together. With trainings from the Riverty Academy and individual training opportunities we support your development. 
• Because we appreciate what you do. For us. For our customers. Check our many employee benefits. To sweeten your everyday life.

About Riverty: Who we are

A world where business meets the needs of humanity. Where financial technology makes a difference. Where everyone is in control of their own financial story. At Riverty, we’re building it, together. A team of more than 5,000 experts in 13 countries, we’re finding smarter, simpler, seamlessly connected ways to manage money. From flexible payments to smarter accounting and debt collection, our holistic solutions empower everyone to live their best financial lives. It’s time to enter a new era of economic freedom.

We keep what we promise:

More information on riverty.com/careers. Are you already convinced? Then we look forward to receiving your online application – with just a few clicks.
We look forward to applications from candidates who contribute to the diversity of our company. We relate diversity in particular to the dimensions of cultural or social origin, religion, age, disability, gender and sexual identity.

Bedrijf: Riverty Services Netherlands B.V.

Land: Nederland

Provincie: Noord-Holland

Plaats: Amsterdam 

Postcode: 1101CC

Job ID: 226641