Salesforce Trainer

Are you looking for a high energy, strategic, and fast-paced position as a Business Systems Trainer?  Join Relias, the company changing lives throughout the world by helping healthcare organizations improve their clinical outcomes!

 

Relias provides software and services to more than 10,000 healthcare organizations and providers, addressing the primary concerns of recruiting, retention, risk mitigation, compliance, and the move from fee for service to value-based reimbursements. In addition to unrivaled content, Relias offers pre-hire assessments and in-depth analytics that allows for the demonstration of skill and performance, resulting in better patient, resident and client outcomes, as well as better financial results. We are passionate about our product and our clients; what we deliver is truly something you can be proud to represent.  Our clients think so, too – we proudly boast a retention rate close to 100%! 

 

WHAT CAN RELIAS OFFER YOU?

  • Competitive base salary & generous bonus opportunity
  • Fantastic health and wellness benefits package, including an outstanding 401k match, an unlimited PTO program, and paid holidays, including your birthday! 
  • Comprehensive two-week onboarding program – a great introduction to our company, customers and culture!
  • Growth and career advancement opportunities!
    • Integrated 15 acquisitions over the last five years
    • 20%+ annual employee promotion and transfer rate

 

 

 

The Business Systems Trainer is responsible for creating and maintaining all functionally-oriented learning and development programs related to internal business systems including Salesforce.com and Marketo.

 

WHAT YOU’LL BE DOING:

  • Developing training and related collateral for business systems functionality and changes to business systems
  • Delivering training on business systems including Salesforce.com and Marketo
  • Collaborating on the format and expectations of training materials, such as playbooks, tip sheets, quick reference guides, communications plans, and collateral
  • Coordinating with department contacts to manage training schedules for end users
  • Partnering with Business Systems and other subject matter experts to create and execute actionable training plans
  • Tracking and reporting on attendance and completions for relevant training utilizing the Relias Platform
  • Developing scalable models and content for ongoing systems training, reinforcement, or remediation needs

 

YOU’VE GOT WHAT IT TAKES IF YOU HAVE/ARE:

  • Bachelor's degree
  • Administrator Certification for Salesforce.com
  • 5 years professional experience
  • Ability to deliver effective training content via various modalities (e.g., formal classroom, WebEx, and e-learning, etc.)
  • Ability to work collaboratively with multiple team members across various levels to complete a task or activity
  • Strong communications planning and execution including verbal, and written communications skills
  • Able to proactively assess internal client needs and develop actions plans accordingly
  • Takes initiative and ownership of deliverables
  • Strong analytical skills
  • Ability to constructively provide feedback to staff
  • High emotional intelligence, strong relationship building skills, excellent people skills
  • Ability to translate complex concepts into clear, simple training

 

IT WOULD BE NICE IF YOU HAVE:

  • Experience with enterprise-wide, technology transformation projects
  • Knowledge of other systems (e.g. Marketo, Gainsight, etc.) a plus
  • Experience developing and delivering software training

 

 

Relias is an Equal Opportunity Employer and a Drug-Free workplace

 

 

Company: Relias LLC 

Country: United States of America 

State/Region: North Carolina 

City: Morrisville 

Postal Code: 27560 

Job ID: 49982


Nearest Major Market: Raleigh

Job Segment: Curriculum, E-Learning, Training, Education