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Date: Nov 29, 2017

Location: Cary, NC, US, 27518

Status: Open Position

Company: Relias Learning 

Requisition ID: 13400

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TAKE THE NEXT STEP IN YOUR CAREER!

Are you looking for a high-energy and fast-paced Client Support Consultant?  Join Relias Learning, the company changing lives throughout the world by helping healthcare organizations improve their clinical outcomes!

 

Relias Learning provides a blended approach of learning, assessments and analytics for approximately 6,000 healthcare providers, covering both physical and mental health needs, as well as public safety organizations. Relias offers unrivaled course content and allows staff and organizations to demonstrate skill and performance, all in a singular, powerful learning management system. 

 

WHAT CAN RELIAS OFFER YOU?

  • Competitive base salary & generous bonus opportunity
  • Great health benefits package in addition to an outstanding 401k company match and wellness program
  • Time to recharge – Unlimited PTO & 11 paid holidays, including your birthday
  • Comprehensive 2-week training program – a great introduction to our company, customers and culture!
  • Growth and career advancement opportunities!
    • One of Deloitte’s 500 fastest growing tech companies
    • One of The 2014 Inc. 5000 fastest growing companies

WHAT YOU’LL BE DOING:

  • Directly responsible for the satisfaction of our customers
  • Providing resolutions to customers day to day questions
  • Providing quick response times and quality support
  • Operating in a fast-paced, dynamic call center environment
  • Explaining technical concepts and having difficult conversations on a regular basis

 YOU’VE GOT WHAT IT TAKES IF YOU HAVE:

  • Excellent communication and time management skills
  • Clear communication and problem solving skills
  • High sense of urgency, patience, and flexibility
  • Previous customer service experience is required, as well as strong computer skills
  • Desire to be part of a fast-faced work environment
  • Bachelor's Degree in related field 

 

Relias Learning is an Equal Opportunity Employer and a Drug-Free workplace


Nearest Major Market: Raleigh

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