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Senior Process Improvement Engineer

Penguin Random House, LLC is the world's largest general trade book publisher. It is a division of Bertelsmann AG, one of the foremost media companies in the world.

The Westminster Operations Center located in Carroll County, Maryland (30 minutes from the greater Baltimore area) has an incredible opportunity for a driven, self-motivated individual to be part of our Operations Services team.  This unique position involves collaborating with people at all levels within the organization in support of our objective to strengthen the world’s largest general trade book publisher by having the best supply chain the publishing industry.
The Operations Services department is responsible for project management as well as data analysis. Recent projects include adding two distribution centers to our network, implementing a Goods-to-Person system, and developing distribution network models for $150M fulfillment operation.  This position offers tremendous opportunity for growth while learning the ins and outs of the publishing industry’s leading supply chain.


Cultural fit is essential.  If you prefer consistent routine and repetition, this is not the position for you.  Rarely are two days ever the same.  A resourceful, detail-oriented individual with strong problem solving skills, effective communication skills, and proficient organizational skills will be very successful in this role.


This specific position requires exceptional analytical and problem solving skills as well as the ability to lead cross functional projects of various sizes.  You will analyze existing processes, identify process improvement opportunities and develop new processes to support potential avenues for company growth.  Excellent PC skills and experience creating and using complex formulas in Excel are required.  Previous experience extracting large data sets, analyzing, and summarizing the data to present key findings and trends in a clear and concise manner is a plus.  


You will lead analyses and manage projects that focus on fulfillment operations; some of which will require working in the warehouse, performing time studies, developing flow charts, creating and testing system enhancements and training others.  Other projects range from compiling activity-based costing and labor models, to installing warehouse management systems, designing new facilities, and implementing new material handling equipment.


Job requirements:

  • College degree plus 5 - 10 years of work experience, or equivalent work experience in industrial engineering, supply chain operations, or process improvement
  • Experience implementing warehouse management systems and material handling automation
  • Strong analytical and problem-solving skills
  • Strong written and oral communication skills
  • Strong organizational and time management skills
  • Highly Skilled in MS Excel
  • Some travel required
  • This position is primarily onsite work

Penguin Random House, LLC offers an excellent benefits package for which you are eligible your first day, a competitive salary and an extremely generous paid time off program! To be considered for this opportunity, please apply on-line to

Thank you for your interest in Penguin Random House. Penguin Random House is an Affirmative Action/Equal Opportunity Employer.


Penguin Random House is the leading adult and children’s publishing house in North America, the United Kingdom and many other regions around the world.  In publishing the best books in every genre and subject for all ages, we are committed to quality, excellence in execution, and innovation throughout the entire publishing process: editorial, design, marketing, publicity, sales, production, and distribution.  Our vibrant and diverse international community of nearly 250 publishing brands and imprints include Ballantine Bantam Dell, Berkley, Clarkson Potter, Crown, DK, Doubleday, Dutton, Grosset & Dunlap, Little Golden Books, Knopf, Modern Library, Pantheon, Penguin Books, Penguin Press, Penguin Random House Audio, Penguin Young Readers, Portfolio, Puffin, Putnam, Random House, Random House Children’s Books, Riverhead, Ten Speed Press, Viking, and Vintage, among others.  More information can be found at


Penguin Random House values the array of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.



Company: Penguin Random House LLC 

Country: United States of America 

State/Region: Maryland 

City: Westminster 

Postal Code: 21157 

Job ID: 252214

[[customQuickApply]]252214Penguin Random House LLC 

Date:  Nov 15, 2022

Westminster, MD, US, 21157

Nearest Major Market: Baltimore

Job Segment: Process Engineer, Book Publishing, Business Process, Logistics, Supply Chain, Engineering, Publishing, Management, Operations

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