Sr. Manager, Marketplace and Consumer Insights

<span style="font-family:"Arial",sans-serif">Are you insatiably curious?

<span style="font-family:"Arial",sans-serif">Are you excited when confronted with a complex challenge?

<span style="font-family:"Arial",sans-serif">Are you passionate about books and reading?


<span style="font-family:"Arial",sans-serif">If so, you might be a great fit for a new role within the Consumer Insights Team at Penguin Random House. The Consumer Insights Team is committed to building a reader-led culture (book-world speak for consumer-driven) within the organization. We do this by better understanding consumer and reader preferences, behaviors and attitudes and sharing those insights with our colleagues across the company. These insights inform decisions that are better for readers, and better for the business.


<span style="font-family:"Arial",sans-serif">We’re seeking a business-minded consumer insights professional to support a variety of work streams in our “Marketplace” function. You’ll answer questions like: What trends are shaping readers’ lives? How do we segment readers to better serve their needs? How might we support sales teams and retailers to adapt to a changing landscape?


<span style="font-family:"Arial",sans-serif">You will report to the Director, Marketplace & Consumer Insights, and collaborate with the larger Consumer Insights team to craft compelling and actionable findings from a variety of data sources. This role is also focused on translating insights to colleagues across the company – including maintaining an internal insights website, hosting presentations and workshops, and collaborating with internal stakeholders. 


<span style="font-family:"Arial",sans-serif">Core competencies:


<span style="font-family:"Arial",sans-serif">Strategic mindset:


  • <span style="font-family:"Arial",sans-serif">Comfortable weaving together a mix of quantitative, qualitative, syndicated, and sales data to tell a story that inspires action
  • <span style="font-family:"Arial",sans-serif">Ability to digest complex information and distill into clear and actionable insights
  • <span style="font-family:"Arial",sans-serif">Creative thinker focused on the best way to solve a business challenge


<span style="font-family:"Arial",sans-serif">Adept collaborator:


  • <span style="font-family:"Arial",sans-serif">Experienced in stakeholder or client management
  • <span style="font-family:"Arial",sans-serif">Works well with others, strong collaborator
  • <span style="font-family:"Arial",sans-serif">Open to feedback, embodies a growth mindset
  • <span style="font-family:"Arial",sans-serif">A good attitude is a must-have


<span style="font-family:"Arial",sans-serif">Commitment to excellence:​​​​​​​


  • <span style="font-family:"Arial",sans-serif">Attention to detail; high data integrity
  • <span style="font-family:"Arial",sans-serif">Can manage multiple priorities and drive high-quality outcomes in a timely manner
  • <span style="font-family:"Arial",sans-serif">Focused on business impact and exceeding stakeholder needs


<span style="font-family:"Arial",sans-serif">An ideal candidate:


  • <span style="font-family:"Arial",sans-serif">Has 4-7 years’ experience in consumer insights in a business or agency setting
  • <span style="font-family:"Arial",sans-serif">No publishing experience is required.


<span style="font-family:"Arial",sans-serif">About you:

<span style="font-family:"Arial",sans-serif"> We’d love to hear about you! Please include something about your personal passion/ interests (outside of what might traditionally be included on your resume) in your cover letter to help us get to know you a little better. 


Penguin Random House is the leading adult and children’s publishing house in North America, the United Kingdom and many other regions around the world.  In publishing the best books in every genre and subject for all ages, we are committed to quality, excellence in execution, and innovation throughout the entire publishing process: editorial, design, marketing, publicity, sales, production, and distribution.  Our vibrant and diverse international community of nearly 250 publishing brands and imprints include Ballantine Bantam Dell, Berkley, Clarkson Potter, Crown, DK, Doubleday, Dutton, Grosset & Dunlap, Little Golden Books, Knopf, Modern Library, Pantheon, Penguin Books, Penguin Press, Penguin Random House Audio, Penguin Young Readers, Portfolio, Puffin, Putnam, Random House, Random House Children’s Books, Riverhead, Ten Speed Press, Viking, and Vintage, among others.  More information can be found at


Penguin Random House values the array of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.



Company: Penguin Random House LLC 

Country: United States of America 

State/Region: New York 

City: New York 

Postal Code: 10019 

Job ID: 109961

109961Penguin Random House LLC 

Date:  Nov 13, 2020

New York, NY, US, 10019

Nearest Major Market: Manhattan
Nearest Secondary Market: New York City

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