Share this Job

Manager, Digital Workflow Support - Editorial

Apply now »
Apply now

Date: Mar 18, 2017

Location: New York, NY, US, 10019

Status: Open Position

Company: Penguin Random House US 

Requisition ID: 5341 

The Digital Workflow Support team is looking for a Manager to join their team and support the company-wide digital workflow initiatives underway at Penguin Random House.


The Manager will contribute to all aspects of improving and supporting our digital workflow, which connects our editorial, design, typesetting, and ebook production processes. This position will focus primily on editorial processes, but work hand in hand with design and print and ebook production staff. They will provide front line support to managing editors, production editors, and copyeditors from all of our publishing imprints. They will also deliver group and one-on-one training in workflow best practices, write process documentation, gather and analyze workflow data, and create sample files and run tests for editorial workflow tool and software development.


The ideal candidate is a self-directed, self-organized, independent worker with excellent communication skills. Experience as a managing editor or production editor in a trade publishing environment producing both print and digital content is preferred. A high level of proficiency in Microsoft Word is required. This person will also have a keen interest in the publishing process and new technologies, enjoy helping others and providing support, and take initiative when problem-solving.



  • Respond to support requests from editorial, design and production staff across the Penguin Random House imprints
  • Troubleshoot technical issues in a Microsoft Word- and InDesign-based workflow
  • Write and proof process documentation for internal and external users
  • Deliver group and one-on-one training in workflow best-practices
  • Assist in workflow tool and process development by creating, testing, and analyzing sample files


Please apply if you meet the following minimum requirements:

  • 3+ years of experience in managing editorial, production editorial, or general editorial in trade publishing
  • Strong working knowledge of Microsoft Word, particularly version 2016
    • This includes understanding how to use, create, and/or edit custom styles, templates, and macros
  • Experience in both Mac and PC environments
  • Excellent written and oral communication skills
  • Excellent presentation skills
  • Strong organizational and time management skills; ability to prioritize and multi-task
  • Strong research, information gathering, analytic and problem solving skills
  • Experience in technical support and troubleshooting is an asset
  • Any familiarity Adobe InDesign, HTML, and CSS is a bonus.


Penguin Random House is the leading adult and children’s publishing house in North America, the United Kingdom and many other regions around the world.  In publishing the best books in every genre and subject for all ages, we are committed to quality, excellence in execution, and innovation throughout the entire publishing process: editorial, design, marketing, publicity, sales, production, and distribution.  Our vibrant and diverse international community of nearly 250 publishing brands and imprints include Ballantine Bantam Dell, Berkley, Clarkson Potter, Crown, DK, Doubleday, Dutton, Grosset & Dunlap, Little Golden Books, Knopf, Modern Library, Pantheon, Penguin Books, Penguin Press, Penguin Random House Audio, Penguin Young Readers, Portfolio, Puffin, Putnam, Random House, Random House Children’s Books, Riverhead, Ten Speed Press, Viking, and Vintage, among others.  More information can be found at


Penguin Random House values the array of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.

Nearest Major Market: Manhattan
Nearest Secondary Market: New York City

Job Segment: Developer, Web Design, Manager, Marketing Manager, Editor, Technology, Creative, Management, Marketing, Publishing

Find Global Jobs: