Business Analyst/QA Lead, PubOps

Business Analyst / Quality Assurance Lead – PRH Publishing Operations


Perfectionist wanted! The Business Analyst / QA Lead will work on projects and maintenance of the Penguin Random House SAP system, which supports core processes used by Penguin Random House employees and distribution clients.


The QA Lead will work as part of the 10 person Publishing Operations Systems team to help manage the testing efforts on large scale projects and provide assistance and guidance to other team members on test scripts and execution on a variety of projects.


This is a business analyst position and does not require coding experience.


Please note: You will be asked to share a functional business requirement document, business specification, or sample test plan. If you have additional project artifacts related to this, we would be happy to see them. 



  1. Create test scripts for unit, load, acceptance, and migration testing efforts across a variety of projects
  2. Collaborate with team members to refine their testing plans and provide estimated timelines
  3. Assist in testing execution as needed
  4. Identify additional opportunities or products to automate or streamline testing
  5. Work with senior team members to create regression test scripts for key SAP transactions and programs
  6. Communicate test results back to analysts and developers and work to resolve issues
  7. Build Auto Hot Key scripts and/or Excel macros to facilitate testing efforts
  8. Troubleshoot system issues with the user community and IT: these issues include tracking down data problems on individual titles, mass data updates, and system configuration among others; triage and escalate appropriately



  • Proven ability to develop test scripts for software development
  • 3 – 5 years of ERP testing or analyst experience required
    • SAP MM/PP is a plus
    • PS module is a plus
    • Ability to understand ABAP code a plus
  • Analytical, data-driven approach; logical thinker with ability to articulate meaningful conclusions found in the data
  • Advanced Excel / Access Macros writing experience required
  • Experience with Auto Hot Key and Beyond Compare are a plus
  • Ability to build consensus among multiple project participants
  • Ability to manage multiple priorities in a fast-paced environment
  • Advanced SQL query writing experience a plus
  • Experience in book publishing is a big plus


Full-time employees are eligible for our comprehensive benefits program. Please apply using our online application process, and please include your resume and cover letter.


Penguin Random House is the leading adult and children’s publishing house in North America, the United Kingdom and many other regions around the world.  In publishing the best books in every genre and subject for all ages, we are committed to quality, excellence in execution, and innovation throughout the entire publishing process: editorial, design, marketing, publicity, sales, production, and distribution.  Our vibrant and diverse international community of nearly 250 publishing brands and imprints include Ballantine Bantam Dell, Berkley, Clarkson Potter, Crown, DK, Doubleday, Dutton, Grosset & Dunlap, Little Golden Books, Knopf, Modern Library, Pantheon, Penguin Books, Penguin Press, Penguin Random House Audio, Penguin Young Readers, Portfolio, Puffin, Putnam, Random House, Random House Children’s Books, Riverhead, Ten Speed Press, Viking, and Vintage, among others.  More information can be found at


Penguin Random House values the array of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.



Company: Penguin Random House LLC 

Country: United States of America 

State/Region: New York 

City: New York 

Postal Code: 10019 

Job ID: 120161

120161Penguin Random House LLC 

Date:  Jan 12, 2021

New York, NY, US, 10019

Nearest Major Market: Manhattan
Nearest Secondary Market: New York City

Job Segment: Business Analyst, ERP, SAP, Quality Assurance, QA, Finance, Technology, Quality