Associate, Consumer Engagement, Random House

Associate, Consumer Engagement, Random House

Random House is the proud home of the world’s most acclaimed storytellers, thought leaders, and innovators. Our imprints include Ballantine, Bantam, Delacorte, Del Rey, The Dial Press, The Modern Library, Random House, One World, Hogarth, Crown, Currency, Clarkson Potter, Ten Speed Press, Harmony, Rodale, Convergent, WaterBrook, and Multnomah


We are seeking an Associate to join the Consumer Engagement team, part of Random House. The team is charged with handling the overall direct-to-reader engagement programs via email and web platforms. The Associate will work with internal and external teams to create targeted, attractive, and compelling consumer-focused emails and web pages regarding Random House books, authors, and content and will assist with the continued innovation and development of our digital channels. The role also contributes to the email programs of Punch and Taste, focusing on consumer engagement and developing audience growth.


The Role:

  • Execute Random House, Punch, and Taste digital marketing initiatives, including managing newsletter editorial / deployment and web update schedule
  • Design compelling, mobile-friendly email and web pages with graphic and text elements that drive conversion
  • Brainstorm new email themes, targeting approaches, and content features to increase performance metrics with the consumer engagement team
  • Maintain and update database of various web properties
  • Utilize the company database to identify and target customer segments
  • Assist in the implementation of tracking on digital web properties via vendor pixels, cookies, and on-site event detection, including record-keeping for GDPR and other legal compliance
  • Assist with digital marketing support requests to ensure timely delivery for the team
  • Collaborate with the Marketing, Publicity, Editorial, Design/UX and IT teams


The Essentials:

  • A strong history of email marketing, web development, or online marketing experience
  • Experience with WordPress and HTML, email marketing software (Experian/CheetahMail a plus) and responsive design preferred. Experience with Squarespace, Drupal, Wix, Blogger & MailChimp also applicable
  • Familiarity with email and web marketing guidelines and best practices
  • Strong written communication skills
  • Ability to multitask while prioritizing workload
  • Possess an organized, analytical, and detail-oriented approach to projects
  • Ability to work collaboratively across teams
  • Possesses an ‘Entrepreneurial Spirit’ by bringing new ideas and solutions to the group and experimenting in emerging technologies
  • A broad reading sensibility a plus


Full-time employees are eligible for our comprehensive benefits program, kindly attach your cover letter and resume in our application system.



Penguin Random House is the leading adult and children’s publishing house in North America, the United Kingdom and many other regions around the world.  In publishing the best books in every genre and subject for all ages, we are committed to quality, excellence in execution, and innovation throughout the entire publishing process: editorial, design, marketing, publicity, sales, production, and distribution.  Our vibrant and diverse international community of nearly 250 publishing brands and imprints include Ballantine Bantam Dell, Berkley, Clarkson Potter, Crown, DK, Doubleday, Dutton, Grosset & Dunlap, Little Golden Books, Knopf, Modern Library, Pantheon, Penguin Books, Penguin Press, Penguin Random House Audio, Penguin Young Readers, Portfolio, Puffin, Putnam, Random House, Random House Children’s Books, Riverhead, Ten Speed Press, Viking, and Vintage, among others.  More information can be found at


Penguin Random House values the array of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.



Company: Penguin Random House LLC 

Country: United States of America 

State/Region: New York 

City: New York 

Postal Code: 10019 

Job ID: 120621

120621Penguin Random House LLC 

Date:  Feb 13, 2021

New York, NY, US, 10019

Nearest Major Market: Manhattan
Nearest Secondary Market: New York City

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