Audience Insight Assistant

Are you looking for a career in research? Do you love books and reading?

Penguin Random House is the leading book publisher in the UK: home to Penguin, Puffin and Ladybird. We publish some of the best and most popular authors on the planet: Jamie Oliver, Philip Pullman, and Margaret Atwood to name but a few.

As an Insight Assistant, you’ll help us to uncover insights from our readers.  You’ll have the opportunity to start your career in client-side research as part of our ambitious and growing team.  

You will primarily be working on our in-house panel. Your mission will be to maintain and engage a panel of readers who help us understand how and why people buy and read books. You will manage the panel schedule, ensure the engagement of our panellists and recruit new panel members where appropriate. You will program online surveys, moderate conversations between our panellists and manage prizes to reward their contributions.

You’ll join our Audience Insight team of 6 colleagues (including yourself) who are seen as an increasingly business-critical part of the organisation.

Typical projects that you’ll work on include book cover and concept testing, author brand positioning and genre studies. In time, you will lead these projects from briefing to data analysis and presentation back to our internal teams. You will work on both qualitative and quantitative research, building your skillset in each.

Penguin Random House is made up of nine publishing houses, each with their own publishing strategy and editorial vision. In this role, you’ll have an opportunity to work with multiple publishing houses and the vast range of books that is published by them; from bestseller fiction through to cookery and even children’s books!  

If that’s caught your attention, here’s what we’re looking for in you…

You’ll be an entry level candidate with interest in developing your career in research. You’ll have a keen interest in people’s motivations, consumer trends and data analysis. You’ll have excellent organisational skills and the ability to manage multiple priorities.  You will have outstanding written, oral and digital communication skills.

Working with people outside of the immediate team is important to us, and so being able to connect with people is key. This includes internal stakeholders, panel members and third party research suppliers.

Finally, an analytical mind-set and a fine attention to detail is imperative in programming surveys, analysing data and writing documents to be shared with the broader business. Experience in questionnaire design, data analysis and consumer panel management is highly desired.

If this sounds like your perfect next step, then please apply with a CV and covering letter by midnight 28 May 2019.


Company: The Random House Group Limited 

Country: United Kingdom 

State/Region: London 

City: London 

Postal Code: WC2R 0RL 

Job ID: 35565

Job Segment: Book Publishing, Data Analyst, Research, Publishing, Data, Entry Level