Part Time Key Accounts Credit Controller

Our Credit Services department are looking for a Credit Controller to take on this part time opportunity, based on site in Frating, Colchester.


The key responsibilities of this role will be:


  • Cash collection on UK Key Accounts across Penguin Random House and 3rd party publishers
  • Query management for key customers to ensure quick resolution, meeting business needs and targets
  • Pro-active chasing of debt reducing the risk of bad debt
  • Manage large deduction accounts via MS Excel spreadsheets
  • Full monthly/weekly reconciliation of the Key Accounts
  • Balancing priorities to meet deadlines and agreed month end targets
  • Acting as main point of contact for customers to direct all queries to
  • Liaise directly with publishers and customers to ensure disputes are settled in a timely manner
  • Preparing reports for the management team ahead of Customer Meetings
  • Develop market awareness and commercial knowledge of Penguin Random House and 3rd party publishers
  • Updating Customer Relationship Management system & in house systems, customer portals and spreadsheets


To succeed in this role you will have strong credit control skills and experience and will be able to ascertain key customers ability to repay through thorough investigation and questioning. You’ll have strong IT capabilities and will ideally have advanced skills in MS Excel and a strong working knowledge of SAP.


Attention to detail and the ability to pick up new tasks quickly and accurately will be essential, alongside first class communication and relationship building skills.


The hours per week for this part time role will be 21hrs to be worked over 3 days (between 8.30am & 5pm).


If you are interested in this opportunity please apply with your CV and Cover Letter by midnight on Friday 22nd November 2019.

Please note, we are not able to accept agency CVs for this role. Any CVs sent speculatively will not be eligible for a fee.



Company: The Random House Group Limited 

Country: United Kingdom 

State/Region: Essex 

City: Colchester 

Postal Code: CO7 7DW 

Job ID: 46337

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