Network Manager, Technology, Operational Services

We make books for everyone, because a book can change anyone. Our creativity is inspired by different perspectives, so we want our culture to be one of belonging, where everyone feels welcome and where differences are celebrated.


Penguin Random House is looking for a Network Manager to join the Technology team to be based at our Frating, Colchester office.

You will be responsible for the Network Infrastructure in the UK and sits within the Infrastructure team at PRH. The team is responsible for LAN, WAN, WiFi, Firewall, IDPS, VPN, Remote Access and VMware NSX. The role is responsible for the support and maintenance of hardware, contracts for services such as WAN/MPLS, DDoS Protection, project delivery and lifecycle maintenance.

Your Key Responsibilities & Duties required for this role:

Operational Infrastructure

The team is responsible for both “keeping the lights on” and working with Project teams to deliver new and upgraded systems. Taking escalations from the Service Desk the Infrastructure team identify and resolve issues and problems.

Networks Team

The networks team within Infrastructure are responsible for Routing, Switching, Firewalls, Perimeter security, Telephony & Audio Visual technologies, LAN/WAN and Wifi. Members of the team will have a broad knowledge across the technologies in the Networks team and beyond, but will also retain a specialism developed in more detail.

Network Team Manager

As the team manager for Networks at PRH, you will be accountable for all network services at PRH UK. You will help set the strategy for our future network environment, provide a technical point of escalation for the network team, help design and deliver future network projects and ensure the lifecycle of the network environment is maintained. This role supports the 7 UK sites as well as some connectivity to our overseas offices.

About you:

  • Background running large multisite networks with complex perimeters and connectivity requirements
  • “can-do” personality
  • Passion for continuous improvement
  • Excellent communication and analytical skills.
  • Ability to work with others in a collaborative way
  • Ability to manage and maintain support & maintenance contracts

Due to the technical nature of the role, a high level of attention to detail is required, and also an ability to both develop and follow processes to ensure consistent and repeatable outcomes.


You will also need:

  • Technical expert in a range of technologies, who is driven, and able to work on their own
  • Strong Cisco skills, including IOS, NXOS, DNA Centre, APIC Fabric
  • Understanding and hands-on experience of troubleshooting network routing and switching, specifically using Cisco Products
  • Good working knowledge of networking security appliances: PaloAlto firewalls, Cisco ASA firewalls, Cisco ISE, IPSec VPN experience.
  • Understanding of IP Telephony Technologies
  • Cisco certification to at least CCNP / CCDP standard.
  • Solid PaloAlto firewall experience
  • Strong understanding of VMware NSX
  • Strong understanding of ITIL and Prince2
  • Knowledge of applicable data privacy practices and laws.
  • Working technical experience with designing, building, configuring and supporting complex systems.
  • Able to demonstrate flexibility and motivation, as well as problem solving capability and team working.


What you can expect from us:


Our employees are the heart of our business. We have a range of benefits to reflect our commitment to our employees, some of which are:

25 days paid holiday entitlement in year one, plus bank holidays

Medical cover

Life assurance

Cycle to Work scheme

Discounted gym membership

Personal Learning Allowance

Generous pension scheme

Summer working hours

Volunteering policy, and charity matching

Employee Assistance programme

Mentoring programme

Extended Parental Leave policy 

60% Discount on Company books


If you are interested, please apply with your covering letter and CV. The closing date for applications is by midnight by 19th February 2020.


Please note, we are not able to accept agency CVs for this role. Any CVs sent speculatively, will not be eligible for a fee.


Company: The Random House Group Limited 

Country: United Kingdom 

State/Region: London 

City: Colchester 

Postal Code: CO7 7DW 

Job ID: 64164

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