International Credit Controller (12m FTC) Colchester

Are you an experienced Credit Controller who is able to ensure that payments from our international customers run smoothly?


If so, this could be the ideal role for you.


We are looking for someone with excellent attention to detail, a head for numbers and solid Excel skills to join us as an International Credit Controller, based at our Distribution site in Frating, Colchester on a fixed term, full time basis (35 hours per week, for approx. 12 months).


Your key responsibilities will include:


  • Managing ledger accounts, prioritising chase lists and targeting overdue accounts within agreed SLA’s
  • Allocating payments against invoices
  • Managing unallocated cash balances and chasing remittance advice
  • Completing sales ledger journals ready for processing 
  • Providing a high level of customer service and professionalism to both internal and external customers, establishing a good rapport
  • Minimising the risk of bad debt
  • Maintaining and updating relevant customer records
  • Investigation of customer claims/queries through to resolution
  • Liaising with the wider team to offer support, particularly during peak periods, to ensure everyone is meeting and exceeding targets/SLA’s
  • Liaising directly with publishers and customers
  • Undertaking general credit control duties and administration as required


To be successful in this role you will have a background in Finance, but most importantly you will be a fast learner who is able to pick up new systems and processes quickly. You’ll be confident in relationship building and will easily foster a strong rapport with our customers and the rest of the Credit Services team.


As you will be dealing with international business, you will have exposure to claims and cash collecting in multiple currencies. Knowledge of SAP would be helpful, but isn’t essential as training will be provided.


Our Credit Services team is continually growing and this is a really exciting time to join them as they expand. We offer a competitive salary and bonus structure alongside an array of company benefits.


If you are interested in this opportunity please apply with your CV and Cover Letter by midnight on Friday 27th November 2020.


What you can expect from us

Our employees are the heart of our business. We have a range of benefits to reflect our commitment to our employees, some of which are:
•    25 days paid holiday entitlement in year one, plus bank holidays
•    Medical cover
•    Life assurance
•    Cycle to Work scheme
•    Discounted gym membership
•    Personal Learning Allowance
•    Generous pension scheme
•    Summer working hours (role dependent) 
•    Volunteering policy and charity matching
•    Employee Assistance programme
•    Mentoring programme
•    Extended Parental Leave policy 
•    60% Discount on Company books
•    Each site has trained mental health first aiders 
•    We plant a tree for every new employee to our business


Our creativity is inspired by different perspectives, so we want our culture to be one of belonging, where everyone feels welcome and where differences are celebrated.

We partner with The Book Trade Charity, who provide financial assistance for people looking to get into the publishing industry; you can find more information and talk directly here:

Please note, we are not able to accept agency CVs for this role. Any CVs sent speculatively will not be eligible for a fee.


Company: The Random House Group Limited 

Country: United Kingdom 

State/Region: Essex 

City: Colchester 

Postal Code: CO7 7DW 

Job ID: 111349

111349The Random House Group Limited 

Date:  20-Nov-2020

Colchester, ESS, GB, CO7 7DW

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