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Application Support Specialist




We are looking for
Application Support Specialist

in our Application Excellence team

General responsibilities: 

  • Work in exciting digitalization and cloud projects using the latest technologies
  • Collaborate together with our German team and customers 
  • Get to know different customer applications and are responsible for the 2nd level support
  • Automate processes of customers’ applications in the cloud, as well as in our data centers, using common specialist IT tools (Shell, Powershell, Terraform etc.)
  • Advise customers on technical and functional inquiries regarding applications and implement solutions together with specialist departments and software manufacturers
  • Take over topic and project coordination in one or more specialist areas

Job requirements:

  • Technical background (university studies and/or related experience)
  • Experience in the support of IT systems, as well as in IT operation/maintenance and application development
  • Flexible approach reacting to customer requests and a problem solution mindset
  • First knowledge in service level compliant application support according to IT Infrastructure Library (ITIL)
  • Creative, collaborative team player 
  • Enjoy new technologies such as cloud (Azure, AWS), Kubernetes(-tools) and Docker
  • Competent in English, as well as, ideally, in German 


Our offer:

  • Strong employee benefits list: brand new and excellent office location, health insurance with dental and sports coverage, certified training possibilities, home office possibilities and flexible working hours, extra vacation days, regular team-building and company events, as well as other benefits according to company’s benefits policy
  • Possibility of growth within Arvato Systems Global Delivery frame
  • Possibility to work in mutual trust and positive team environment, to be creative and improve working flows by self-initiatives
  • Friendly, multicultural and cooperation orientated colleagues



Global IT specialist Arvato Systems supports major companies through digital transformation. More than 3000 employees in over 25 locations epitomize in-depth technology expertise, industry knowledge and focus on customer requirements. As a part of the Bertelsmann Group-owned Arvato network, we have the unique capability to work across the entire value chain. Today, Arvato Systems Latvia has around 80 employees working in a multicultural environment and will constantly grow in upcoming years due to many interesting projects and development areas.
We look forward to receiving your application.
Received application information is treated as highly confidential and will only be used for recruitment process of this position. Data submitted will be secured and processed only for the purpose of recruitment and shall be deleted after its conclusion. For more information, please click here.

Company: SIA Arvato Systems Latvia
Country: Latvia 
State/Region: Riga 
City: Riga 
Postal Code: LV-1010 
Job ID: 168539

168539SIA Arvato Systems Latvia 

Date:  Nov 26, 2021

Riga, RI, LV, LV-1010

Job Segment: Technical Support, Developer, Cloud, Application Developer, Technology

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