Program Manager (Maternity Leave Cover)

We move!
Arvato Supply Chain Solutions is part of Bertelsmann. We combine the advantages of a global corporation with the reliability of a family-run business.  We take care of our 15.000 employees in more than 20 countries who profit from a wide range of benefits and professional development programs.

Job Description


Job title:                                             Program Manager (Level 5) Maternity Leave Cover


Department:                               Fulfilment & Logistics


Reporting to:                                     Account Director


Main purpose of job:                        To Support the Senior Logistics Manager specifically around key F&L Run Business, Launch activities and Project Management.


Location of Role:                               This role is currently based primarily from a home office but a physical presence in our Dublin offices at least once per month is required


Main tasks/responsibilities:


F&L Run Business:

  • Act as the centralised point of contact for specific run business queries/escalations
  • Monitor scorecard on a weekly basis and provide reporting on key PBI metrics
  • Work with key partners to ensure adherence to standard processes to support run business
  • Co-ordinate F&L run business process and ensure that all process steps are documented and maintained in F&L teams site
  • Ensure preventative and corrective actions are in place for any deviations to standard run business



New Product Launch Management:

  • Act as the centralised point of contact for all external parties
  • Drive and manage launch activities for the full fiscal period
  • In advance of Holiday period complete full pre-season review with DCs, TMC and LSPs
  • Coordinate information on street date, product spec, Launch volumes and shipping destinations
  • Create best practice tools / processes to communicate launch milestones to key stakeholders
  • Monitor inbound and outbound reporting from TMC
  • Work with Channel and TMC on pre-empting any expedite requirements to meet street date
  • Coordinate season readiness workshops with TMC, DCs and LSPs
  • Identify season issues and follow through on corrective action with relevant stakeholders
  • Conduct post season post mortem / review and lessons learned


Project Management:

  • Act as single point of contact to monitor and track all key EOC F&L specific projects and initiatives
  • Run weekly meetings to ensure team are tracking to key milestones and are held accountable for any slip in dates.
  • Manage weekly reporting and ensure all project management Teams sites are up to date and accessible.
  • Take ownership of key business projects where applicable


Department Coverage as required:

  • Manage Logistics escalations
  • Manage Logistics hyper care
  • Daily Ops coverage
  • DC Ops coverage, STOs, IPs
  • Manage Transaction issues – missing ASN’s etc.



  • Based on your current job role, or any role assigned to you by your manager, you will have access to the Arvato and the customer data that is relevant for the completion of your role.  You are not entitled to access, or seek to access, arvato or customer data that is not directly associated with your job role.  You must treat Arvato and customer data in line with our Data Classification processes but if in doubt you should default to treat all arvato and customer data as private & confidential.  You must comply with all Security & IT Policies in relation to the protection of arvato and customer data.
  • You will comply with Internal Policies & Procedures and with our ISO certification requirements, specifically ISO 9001, ISO 14001 & ISO 27001.
  • You will be required to be flexible in this role and must be prepared to perform other tasks and undertake additional duties in any area of the business as determined by Management. These tasks may be outside your normal work area



Essential Requirements:

  1. Initiative - Recognizes opportunities, takes action to address them and manages risks. Shows persistence despite upcoming obstacles or difficulties
  2. Solution Orientation - Openly thinks through topics and separates out the crucial parts of a task or situation and identifies adequate solutions
  3. Collaboration - Works collaboratively with diverse people within own and/or other teams. Takes an active interest in others’ individual perspectives when approaching a decision.
  4. Organisational Commitment  - Aligns one’s own behaviour with the organization’s values and thereby contributes to the organization's goals


Technical Competencies

  • Experience in a transactional logistics type role
  • Project Management skills
  • Ability to deliver customer requirements through driving the business
  • Systems knowledge – SAP & PBI or equivalent
  • High level of proficiency in IT Packages


Behavioural Competencies


Desirable Requirements:

  • Experience working in a diverse and multicultural environment


About Arvato

On behalf of our customers, Arvato SCM Solutions moves goods, knowledge and products by the millions every day – both physically and virtually. To us, supply chain management means getting to know our customers’ needs and providing individualized solutions to satisfy them. As an innovative, internationally active supply chain and e-commerce service provider, we make it our business to apply state-of-the-art technologies and create real win-win situations. More than 14,000 employees in our Solution Group pursue this goal with dedication and enthusiasm around the world.

Arvato SCM Solutions is a wholly owned subsidiary of Bertelsmann SE & Co. KGaA


Company: Arvato SCM Ireland Limited 

Country: Ireland 

State/Region: Dublin 

City: dublin 

Postal Code: dublin 

Job ID: 147541

147541Arvato SCM Ireland Limited 

Date:  21-Jul-2021

dublin, D, IE, dublin

Job Segment: Program Manager, ERP, Manager, Supply Chain Manager, SAP, Management, Technology, Operations