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Transportation Manager

Company Summary:

At arvato, we measure our success through the successes of our customers. Our DNA is built upon Customer Obsession, Ownership and Continuous Improvement (Hustle). We achieve our goals by means of experience, state-of-the-art technologies, creativity, passion and a commitment to quality, innovation and having fun! Come and join our team today!


Position Summary:


The Transportation Carrier Manager will help manage a variety of Arvato’s carrier-related tasks and is responsible for managing: carrier procurement, relationships, integration, and performance through detailed KPI tracking. The Carrier Manager will serve as Arvato’s subject matter expert as it relates to our transport carriers and their respective service offerings. As an integral part of the Transportation Management Team, the role will work with all business units and be highly visible with impact across all Arvato business units. Deep knowledge of carrier performance management along with an ability to manage data and technology are key attributes for this role.



Overall Responsibilities:


  • The Carrier Manager is responsible for leading the creation and implementation of carrier performance scorecards focusing on key transportation metrics such as: on-time delivery, cost/service improvement programs, freight spend performance vs. budget, etc.
  • Will monitor performance, conduct monthly & quarterly reviews, provide support for a variety of projects related to cost reduction and service improvements, and provide escalation support when needed
  • Be able to analyze data and drive action based on analysis
  • Prepare and provide on a scheduled cadence, reports and documentation relevant to: volume metrics, shipping performance, invoicing, etc
  • Lead sourcing of carrier capacity and pricing to deliver service and cost targets
  • Develop risk management strategies of service to ensure the network can operate smoothly during peak periods
  • Identifying at-risk operations and proactively developing/executing contingency protocols to avoid service failures will be expected
  • Participation in the response to RFI and RFP. Using data from Excel, Tableau, SQL or other data management systems, lead the detailed analysis of transportation bid data; identifying opportunities and developing solutions with carriers and business units
  • Provide expertise in transportation industry best practices



  •  Bachelor’s Degree or equivalent industry experience required
  •  3+ years of transportation experience
  •  Experience managing complex sets of data is strongly preferred Software skills such as: Access, Excel, PowerPoint, PowerBI, SAP, SQL, and Tableau preferred
  •  Project management experience a plus


About our company:
Arvato - the spirit of solutions!

We at Arvato provide a comprehensive range of services and solutions to our business partners in the consumer electronics, high-tech, telecommunication, networking and industrial sectors. With more than five decades of experience and our global footprint we create value for our customers and ensure that they are well equipped for the challenges of their markets.

Arvato is a part of Arvato AG/ Bertelsmann, an internationally networked outsourcing provider. More than 65,000 employees design and implement solutions for all kinds of business processes across integrated service chains, for business customers from around the world. Its portfolio includes all services related to the creation and distribution of printed materials and digital storage media, as well as data management, customer care, CRM services, supply-chain management, digital distribution, financial services, professional and custom IT services, and the direct-to-customer distribution of educational media. Arvato is a wholly-owned subsidiary of Bertelsmann SE & Co. KGaA.

Arvato is an Equal Opportunity Employer and values the array of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.

Company: Arvato Digital Services LLC 

Country: United States of America 

State/Region: Wisconsin 

City: Pleasant Prairie 

Postal Code: 53158 

Job ID: 162865

Date:  Nov 26, 2021

Pleasant Prairie, WI, US, 53158

Nearest Major Market: Kenosha
Nearest Secondary Market: Milwaukee

Job Segment: Transportation, Logistics, Telecom, Telecommunications, ERP, Engineering, Operations, Technology

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