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Junior Business Analyst

Junior Business Analyst 


Who we are? 


We are Arvato Italy! A company belonging to the Bertelsmann Group, specializing in Supply Chain Services in mainly two divisions: Consumer Product and Healthcare. For these markets we offer pure logistics solutions and integrated logistics (with Customer Services and Financial Solutions). We place ourselves on the market as a Business Project Outsourcer for our partners. Arvato Italia has 4 offices located in Grassobbio (BG), Calcinate (BG), Telgate (BG) and Milan. 

Our winning ingredients are the passion for what we do, the professionalism that we use to face the challenges proposed by our customers and the continuous preparation we do. 


Who are we looking for? 


We are looking for a Jr. Business Analyst for the Milan office.

The resource will be included in the "Administration & Accounting" Team and will provide its service to an important international client in the oil sector with the aim of managing different loyalty programs present in more European countries.


What will the new hire do? 


  • Extract and analyze data from various sources and databases. 

  • Analyze root causes of failed transactions, non-transacting sites or fluctuations providing insights and follow up on resolution. 

  • Monitor main data and transactions and follow up resolution with main stakeholders. 

  • Analyze Customer Care, App Store, consumers or sites experience to look for trends. 

  • Use analytical skills to find correlation between different types of data. 

  • Provide the team and the client with ad-hoc analysis, reporting, dashboards and presentations. 

  • Improve data collection and data quality. 

  • Respond to data inquiries from various groups within the organization. 

  • Support the team in other activities belonging to the administrative & accounting field / Loyalty schemes of our client. 


What do we require? 


  • 1-2 years experience in the role 

  • Desiderable previous experience in similar roles and with data visualization tools and dashboards 

  • Education: Degree or Master Degree in Statistics or Business Administration 

  • Excellent knowledge of MS Office package, essential MS Excel 

  • Good knowledge of English (Min B2) and Italian (C1)

  • Strong analytical and reporting skills 

  • Strong written and verbal communication skills 

  • Ability to work in a team 

  • Precision, reliability, compliance with deadlines and decision-making skills 

  • Complete the profile: confidentiality, passion and proactivity 


What we offer? 


  • Engaging, young, informal and flexible working environment; 

  • Fixed-term contract; 

  • Periodic team-building activities; 

  • Dialogue-based approach; 

  • Challenging plan of goals; 

  • Assessment; 

  • Hard and soft skills training. 


Minimum Seniority: 1 years 

ID Position: “BA/MI” 

Site: Milan 


Arvato is an equal opportunity employer and appreciates the range of talent and prospects that a diverse workforce offers. All qualified applicants will receive compensation for employment regardless of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, political orientation or social status. 

Arvato declares to process the personal data of the candidate as an independent owner, for the purposes and in the manner set out in the information on the processing of personal data provided on the occasion of the first contact.  






Arvato Bertelsmann is an international outsourcing provider, employing over 70 000 people in more than 40 countries. 
Arvato Italy has 4 locations in Bergamo, Milan, Calcinate and Telgate and offers hi-value integrated Logistics, eCommerce, Customer Service and Loyalty solutions.


Company: Arvato Services Italia S.r.l. 

Country: Italy 

State/Region: Milano 

City: Milano 

Postal Code: 20159 

Job ID: 252621

Date:  25-Nov-2022

Milano, MI, IT, 20159

Job Segment: Logistics, Supply Chain, Business Analyst, Supply, Operations, Finance, Customer Service

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