Wave Planner

Company Summary:

At Arvato, we measure our success through the successes of our customers. Our DNA is built upon Customer Obsession, Ownership and Continuous Improvement (Hustle). We achieve our goals by means of experience, state-of-the-art technologies, creativity, passion and commitment to quality, innovation and having fun!


Position Summary: 

Aggregates production orders into batches for pick and pack. Assures orders are batched, sorted and sent to the production floors to ensure efficient production and on time delivery of customer product.


Overall Responsibilities:  

  • Review Orders in the Queue 
  • Optimize production floor output in the wave plan office navigating the warehouse system with a high degree of technical competency 
  • Advise Account Representatives of orders in jeopardy.  
  • Monitor area capacity and set schedule so as not to exceed the area and work centers capabilities while meeting customer requirements.  
  • Stage production floor with orders.  
  • Release workable orders.  
  • Communicate needs and scheduling conflicts to Operations and Client Services.  
  • Ensure daily commitments are scheduled to meet customer requirements.   
  • Evaluate constraints and communicate with Operations teams and Client Services to resolve issues.  
  • Monitor the daily and weekly schedules to ensure workability in advance of order dispatch.  
  • Confirm with shipping schedule adherence.  
  • Resolve issues interfering with on-time completion of orders.  
  • Escalate issues which cannot be resolved.  
  • Communicate with Operations/Client Services on issues of non-workable orders that have been converted to production orders. 
  • Monitor Manufacturing performance and communicate to Operations management on issues of reliability. 


Minimum Requirements: 

  • CPIM certifications preferred 
  • CIRM certifications preferred 
  • SAP knowledgeable  
  • Microsoft Office Proficient 
  • Customer-oriented, professional communication skills 
  • Ability to multi-task 
  • Have strong analytical skills 
  • Must have good problem solving skills 
  • B.A. degree or equivalent work experience, minimum 4 years as scheduler 



Physical Demands & Work Environment:   

  • Must be able to sit for long periods of time 
  • Must be able to do data entry for long periods of time 
  • Bright, temperature controlled office environment 

About our company:
Arvato - the spirit of solutions!

We at Arvato provide a comprehensive range of services and solutions to our business partners in the consumer electronics, high-tech, telecommunication, networking and industrial sectors. With more than five decades of experience and our global footprint we create value for our customers and ensure that they are well equipped for the challenges of their markets.

Arvato is a part of Arvato AG/ Bertelsmann, an internationally networked outsourcing provider. More than 65,000 employees design and implement solutions for all kinds of business processes across integrated service chains, for business customers from around the world. Its portfolio includes all services related to the creation and distribution of printed materials and digital storage media, as well as data management, customer care, CRM services, supply-chain management, digital distribution, financial services, professional and custom IT services, and the direct-to-customer distribution of educational media. Arvato is a wholly-owned subsidiary of Bertelsmann SE & Co. KGaA.

Arvato is an Equal Opportunity Employer and values the array of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.



Company: Arvato Digital Services LLC 

Country: United States of America 

State/Region: Tennessee 

City: Memphis 

Postal Code: 38141 

Job ID: 125605

[[customQuickApply]]125605Arvato Digital Services LLC 

Date:  May 10, 2021

Memphis, TN, US, 38141

Nearest Major Market: Memphis

Job Segment: Logistics, Telecom, Telecommunications, Supply Chain Manager, Operations, Technology, Customer Service